Reviews (3,282)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

January 30, 2025

So helpful wow best customer service in a long time

Form and Fold
Australia
About 3 years using the app
Klaviyo replied February 3, 2025

Thank you for your support!

December 13, 2024

Its a one stop shop to communicate with your customers by email and sms.

Downtown Diva Chic
United States
12 months using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

December 11, 2024

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

GF Fabulosity
United Kingdom
About 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

December 10, 2024

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Hambino Athletics
United States
About 2 years using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!

January 30, 2025

Easy integration with shopify, great customer service, and once you get the hang of designing emails its really easy to use.

Department of Butterflies
United States
3 months using the app
Klaviyo replied February 3, 2025

Thank you for your positive review!

December 4, 2024

Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.

Equalité
Netherlands
About 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your review. We will make sure Mandy gets to read this!

December 2, 2024

Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.

EZ-Level
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

February 14, 2025

Really easy to use, and so easy to segment customers. I wish I'd switched across to Klaviyo earlier! Saves me so much time.

Plum Tack
Australia
6 months using the app
Klaviyo replied February 20, 2025

Thanks for the awesome feedback! We're so glad to hear Klaviyo is working well for you.

February 9, 2025

Great experience and easy to use. Love how I can do it on my own without having to contact several people to get started.

Selden & Kingsley
United States
7 days using the app
Klaviyo replied February 11, 2025

Thank you for the 5 stars! We're glad you're finding Klaviyo easy to use!

February 23, 2025

Amazing, Revenue has increased and customers who didn't purchase in the past were back to purchase

Jan Marini M.E.
United Arab Emirates
3 months using the app
Klaviyo replied February 25, 2025

So glad to hear this! Thank you for taking the time to share your thoughts.