Reviews (3,122)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its email marketing capabilities, noting its effective personalized email flows and campaigns that boost customer targeting and sales. It features email automation, customizable flows, advanced segmentation, and detailed analytics. Its user-friendly interface and compatibility with various apps enhance marketing efforts. The customer support is also praised for being responsive and helpful.

December 4, 2024

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

Poofy Organics
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review! For anyone else reading this, go visit our what's new page to find all the new features that Klaviyo is releasing

https://www.klaviyo.com/product/whats-new

December 19, 2024

Best mailing tool

Hairebel
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

We agree! Thank you so much for the support.

November 15, 2024

Seamless integration with shopify and I'm loving the amount of information I get on customers habits around the marketing I have sent out.

Wool and Crafts
United Kingdom
About 2 months using the app
December 27, 2024

Totalmente recomendable como herramienta de Email Marketing compatible con Shopify. Es una herramienta muy potente, aunque cuesta aprender inicialmente, pero tienen mucha formación y un muy buen servicio de soporte. De todas las herramientas de Email Marketing que he probado, ¡sin duda me quedo con Klaviyo!
También para Marketing Automation tiene muchas posibilidades con Shopify.

PARIS/64
Spain
Over 1 year using the app
Klaviyo replied January 7, 2025

¡Gracias por tu reseña! Nos alegra que Klaviyo sea útil para tu email marketing y automatización con Shopify. 😊

November 4, 2024

Danielle M solved the issue very quickly and taught me how to avoid the problem in future!

Lily Gardner
United Kingdom
Over 4 years using the app
October 15, 2024

Great integration with our Shopify store and allows us to communicate effectively with our database on a regular basis.

THE GAME
Australia
Over 3 years using the app
October 23, 2024

Its great, wish i knew more to take more advantage but its definitely growing my sales and well worth the subscription cost.

Green Dog
United Kingdom
Over 1 year using the app
December 11, 2024

Excellent. Powerful email and SMS but user-friendly.

Salt and Honey
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

November 20, 2024

The Klaviyo customer chat support is top tier! I have worked with several support reps and they’ve all been so helpful!

Ever Ascending Tribe
United States
Almost 2 years using the app
November 25, 2024

We switched to Klaviyo from Mailchimp and it has been great.

DRAGONtail Tenkara
United States
About 3 years using the app