Reviews (2,338)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly with an intuitive interface and easy setup. They appreciate the customizable templates and flows for personalized marketing, as well as the seamless Shopify integration for targeted data. The app's segmentation tools and exceptional customer service are highly valued. Many have seen increased sales and engagement through consistent campaign emails and automation. Advanced features, ongoing improvements, and analytics offer strategic insights. Some merchants also enjoy the SMS feature. Despite higher pricing for smaller businesses, many find the investment worthwhile due to the value provided.

May 10, 2024

Chris was the most helpful person in setting up a new flow. Helped me walk through each step and provided guidance throughout the process. Thank you, Chris!

Swig Life
United States
Almost 4 years using the app
May 15, 2024

Elizabeth W, Is the genius and helped me with my issue superfast!!!!

Healium Hair
United States
Over 3 years using the app
June 12, 2024

I recently had the pleasure of interacting with Klaviyo's support team, and I must say their service is exceptional. The team was incredibly responsive, knowledgeable, and patient in addressing our issues. Their clear guidance and prompt follow-ups ensured we resolved the problems quickly. Klaviyo's support team truly goes above and beyond to assist their customers. Highly recommend!

zoey.dk
Denmark
Over 2 years using the app
May 7, 2024

Awesome tool and the support is from another world! Recommended!

My Game Tables
United States
Almost 4 years using the app
May 21, 2024

A perfect tool for product-based e-commerce businesses. All the insights and metrics you'll need.

Kaasiḏa®
Australia
Almost 3 years using the app
May 16, 2024

Une application que j'utilise depuis des années. Elle fait pleinement ce qu'on cherche a faire. Rien à dire.

LAKENZA
Canada
About 3 years using the app
May 24, 2024

My chat was so helpful and fixed my problem. Jarrett was so patient and thorough using screen shots and short videos to help me work through my issue! And even better I know how to work through it and fix it for the future should it happen again. GREAT experience, thank you!

The Cottage
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

We are very pleased, that you had such an amazing experience with one of our product experts. We will make sure he gets this message.

May 24, 2024

Klaviyo and shopify are in a partnership which makes this email client the most effective with your shopify store. There may be other cheaper email clients but klaviyo is well worth it. huge fan, you need to switch

RealGreek.com
United States
Almost 3 years using the app
Klaviyo replied May 28, 2024

Klaviyo and Shopify just works so well. Thank you for the amazing review.

June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.

May 28, 2024

Such an easy to use platform that integrates oh-so-nicely with Shopify and the SMS has been a super easy add-on for us.

Wild Hand
United States
Over 2 years using the app