Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

January 22, 2025

by far the WORST app on Shopify!

Ocoee Botanicals
United States
Over 1 year using the app
Klaviyo replied January 24, 2025

Thank you for sharing your feedback, and we’re very sorry to hear that you've had a negative experience. We're committed to making sure you have the best possible experience with Klaviyo, and our Support team is ready to help when you have the opportunity to respond to your recent tickets. We look forward to hearing from you.

February 19, 2025

I could not be more happy with the integration between Shopify and Klaviyo. It is literally life changing for our gorgeous 'little corner store' in Normanhurst, Sydney. Thank you!

Well Versed Homes
Australia
12 months using the app
Klaviyo replied February 21, 2025

Thank you so much for your thoughtful review! We're so happy to hear that it has benefitted your store 😊

January 9, 2025

This application is useful!

Blind Edge Press
United States
Over 1 year using the app
Klaviyo replied January 13, 2025

Thank you for your 5-star review! :)

February 13, 2025

Great app!! Not only does what it says, but the support has been super helpful. As a new store I couldn’t afford to leap in deeply due to costs, and they were still very helpful in getting me set up at a level to grow my business. Def recommend.

AonCelticArt — explore books & artwork by Cari Buziak
Canada
12 months using the app
Klaviyo replied February 20, 2025

Thank you for your positive review! So happy to hear you've had a great experience so far.

December 18, 2024

Easy to use, and its not expensive. Very affordable for small business who have limited resources for marketing.

Love At First Try
United States
About 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

December 24, 2024

Easy to use

Jet Set Girl Wellness
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

We couldn't agree more!

February 2, 2025

If you're looking for a powerful marketing platform that helps you maximize sales, build customer relationships, and create a thriving community around your brand, Klaviyo is the way to go! It’s more than just an email and SMS marketing tool—it’s a growth engine designed for e-commerce brands that want to deliver personalized, data-driven campaigns with ease. If you're serious about scaling your business and want a marketing tool that does more than just send emails, Klaviyo is a game-changer. Its smart automation, customer insights, and seamless integrations make it the ultimate platform for e-commerce brands looking to drive revenue and foster long-term relationships.

10/10 – Highly Recommended for E-Commerce Marketing!

Vagitaminz
United States
12 months using the app
Klaviyo replied February 4, 2025

Thank you so much for the praise! We're glad you're loving Klaviyo and seeing so much success with your e-commerce marketing!

Edited February 1, 2025

Great email solution. Integrates with Shopify seamlessly! Highly recommended.

STRATTONHSV
United States
Over 1 year using the app
Klaviyo replied January 8, 2025

Thank you for your 5-star review!

January 13, 2025

great service!

Trilogene Seeds
United States
Over 1 year using the app
Klaviyo replied January 16, 2025

We're so glad you're happy with our service! Thanks for the review!

January 1, 2025

Great!

Lareece HAIRCARE, LLC
United States
Over 1 year using the app
Klaviyo replied January 7, 2025

Thank you for the 5-star review!