Reviews (3,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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What a terrible tool. Their customer service is awful. I had an issue with a payment, and my account was suspended. When I tried to contact them to process the payment again, they kept redirecting me to their virtual assistant, Kira, who only provided online articles for me to read. I realized they would never help me through that method, so I reached out to the support & success email accounts. Their response? They said they couldn’t assist me and told me to contact Kira! I couldn’t believe it... I was trying to settle my account, and they never responded.
Of course, they had no problem charging me for the current month's plan, but my account remained suspended due to an invoice that couldn’t be processed months ago. I absolutely despise companies that grow and aim to "automate" everything, completely neglecting their customers and failing to provide real ways to communicate and resolve issues.
Very disappointing, Klaviyo. Terrible experience.
Najlepsza aplikacja do email i sms marketing.
Klaviyo is the easiest app to use for marketing campaigns and for tracking email marketing.
Getting better!
Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.
Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.
I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.
Very very good App, I can just recommend really.
They an amazing customer support.
Everything is so easy to use and very understandable.
Klaviyo is my favorite platform for both email and SMS. It's super easy to use, they have great documentation, and their support team is very responsive. I'm looking forward to implementing their new reviews feature.
This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!