Reviews (3,134)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 10, 2024

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

House of Charlotte Boutique
United States
About 6 years using the app
June 17, 2024

very good and easy to use a very amazing app.

ON TOUR SOCIETY
United Kingdom
Over 1 year using the app
June 6, 2024

Tom C very helpful and patient, working with me to troubleshoot problem we had.

InVite Health
United States
8 months using the app
Klaviyo replied June 11, 2024

Glad Tom was able to help with the issue you were having. Thank you for the amazing review.

April 26, 2024

Very very good App, I can just recommend really.
They an amazing customer support.

HHC VAPES
Germany
Over 1 year using the app
March 4, 2024

Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.

I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.

Big Boss Print
Hong Kong SAR
Over 1 year using the app
June 29, 2024

Easy to use, lots of great options!!!

TOP UNDERWEAR
United States
About 1 month using the app
May 3, 2024

Klaviyo is my favorite platform for both email and SMS. It's super easy to use, they have great documentation, and their support team is very responsive. I'm looking forward to implementing their new reviews feature.

Guardair Corporation
United States
About 2 months using the app
September 17, 2024

Tré bien imforme

Johonson Top
France
About 1 month using the app
May 21, 2024

Thank you Klaviyo! My first month of fully opening my store and you've made a quarter of my store's 4-figure income.

Author A.D. Starrling Shop
United Kingdom
3 months using the app
May 21, 2024

Klaviyo is hands down the best email platform that lets you track everything

Elizabeth & Grace Clothing Co
United States
4 months using the app