Reviews (3,262)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

September 23, 2024

Terrible customer service. Goes in circles. Very unhelpful people answering tell me why things are the way they are. The way they are isn't working...

The Barn Door Hardware Store
United States
About 23 hours using the app
Klaviyo replied September 25, 2024

Thank you for sharing your feedback, and we're sorry to hear about your experience. A member of our support leadership team is reaching out to you directly via the support ticket thread to ensure your concerns are addressed. We value your input and are eager to hear more from you to resolve the issue.

August 28, 2024

Excellent support so far in our journey!

Green Meadows Beef
New Zealand
About 1 month using the app
July 15, 2024

Very Well Managing App For All types of businesses. Its Auto import option is good working facility. i like this very much, as t is a very reasonable by rates also.

Alaadin Online Mall
United Kingdom
About 2 months using the app
May 3, 2024

love klayvio, their support is super helpful as well

Delia Langan Jewelry
United States
About 5 years using the app
May 19, 2024

Its easy to use and flexible. Has great recommended campaign and is easy to connect with shopify

Carbon Chains Cycling Co.
United States
Almost 4 years using the app
May 10, 2024

Klaviyo has been great marketing tool to advance my business

Vidia's Closet
United States
Over 1 year using the app
May 7, 2024

Awesome tool and the support is from another world! Recommended!

My Game Tables
United States
Almost 4 years using the app
June 7, 2024

its just perfect. Love it!! perfect tool

Wild Heart Free Soul
Germany
Over 2 years using the app
Klaviyo replied June 11, 2024

Thank you for the amazing review.

May 28, 2024

Works great easy to integrates with shopify

The High-End Hippie
Canada
Over 2 years using the app
February 29, 2024

This app is so easy to use, great integration with Shopify and the customer support is amazing! Luan from Klaviyo has recently helped us and he has been superb!

CanineCraftsUK
United Kingdom
10 months using the app