Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

July 24, 2024

Everything is so easy to use and very understandable.

Obsession Smell
United States
About 1 month using the app
March 27, 2024

The live chat function is truly the most wonderful asset Klaviyo has. Every time I have a question or need assistance with anything Klaviyo-related, I am always met with the most emphatic, conscientious support staff. Megan F was particularly lovely to speak to today.

Youswim
United Kingdom
11 months using the app
July 4, 2024

Klaviyo is the easiest app to use for marketing campaigns and for tracking email marketing.

Mt Lyford Honey
New Zealand
25 days using the app
May 10, 2024

Absolutely love Klaviyo. My revenue has increased with the flows and segmentations I've created in Klaviyo.

House of Charlotte Boutique
United States
About 6 years using the app
July 3, 2024

Klaviyo is a very powerful and useful tool ! I highly recommend it !

COURANT
France
About 1 month using the app
April 26, 2024

Very very good App, I can just recommend really.
They an amazing customer support.

HHC VAPES
Germany
Over 1 year using the app
March 4, 2024

Klaviyo is good except one major disadvantage. I am very disappointed that it cannot generate "Buy X Get Y" type coupon code. This is a very very common type of discount code and it can also be generated in Shopify. However, if i generate in Shopify, then, i cannot set a limited time offer in the FLOW.

I really hope Klaviyo can solve this issue in the very near future. Then, i will add the review stars back.

Big Boss Print
Hong Kong SAR
Over 1 year using the app
June 17, 2024

very good and easy to use a very amazing app.

ON TOUR SOCIETY
United Kingdom
Over 1 year using the app
July 8, 2024

Easy and friendly app.

Kisco Candles
United States
Over 1 year using the app
May 3, 2024

Klaviyo is my favorite platform for both email and SMS. It's super easy to use, they have great documentation, and their support team is very responsive. I'm looking forward to implementing their new reviews feature.

Guardair Corporation
United States
About 2 months using the app