Reviews (3,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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Klaviyo is very intuitive and their customer service is excellent!
Perfekte Lösung für mein E-Mail Marketing ;-)
We've been using Klaviyo for a couple of years and really enjoy the seamless integration with Shopify! This platform has really grown in their service offerings over the years, so our team is still trying to take advantage of all the features!
great app
Klaviyo linking directly to Shopify and helping me see the direct value of my marketing work to my revenue is a critical part of my art business.
I would highly recommend Klaviyo. The support and chat services are phenomenal.
The support person that assisted me today was top notch. He was able to answer all my questions in record time.
Thank You
I have had great experience on Klaviyo. Fast support. Customized emails and templates. Love this app. Don't hesitate to use. Make sure all your templates and settings are correct before you launch. Builds revenue - you would not think so - but so many people shop off emails.
Thank you so much for the glowing review, and for the insightful tip. We wish you the best!
Fantastic software that is key to our successful marketing strategy. Easy to use, easy to understand, great templates, analytics to help shift, change, and excel at growing our sales and increase customer satisfaction/retention.
If you need any level of customer support, I'd recommend avoiding this platform. When the app works, it's good. However, I had a problem with their Flows - some of the conditional filters weren't behaving as expected - and opened a support ticket on 4/11/24. Today is 6/14/24 and all I have is repeated emails from their support teams after I ask them for updates saying "engineering is still working on it". Absolutely terrible support and there's no way to speak to anyone about the issue beyond chat and email.
Klaviyo is a top-tier email marketing tool. It has helped our business drastically grow our email and SMS lists, and vastly grow our revenue. It is an easy-to-use tool with constantly improving analytics and features. The segmentation tools are key for our business to be able to properly segment our audience to offer personalized messaging due to the native integration with Shopify. From flows to campaigns to forms, Klaviyo is our 1-stop shop for all things email marketing. 5* customer support, training, and experience.