Reviews (3,139)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

October 20, 2015

Got this app to help redesign my order confirmation emails primarily - did this really quickly and easily in a very short space of time. Feels like I've only touched the surface of what I could do with this - will have to spend a little more time to explore the possibilities. Very pleased with the results so far, so thank you !

No 56
United Kingdom
Over 8 years using the app
June 1, 2024

With Klaviyo, I get the job done! It's very intuitive and provides a lot of helpful information. Integration with Shopify has been excellent.

Intertwined: Handmade for Good
United States
Over 1 year using the app
April 8, 2024

Top app with the best features on the market and stellar customer support

Mind-Glowing
Romania
Over 5 years using the app
June 4, 2024

This app has been amazing - the way everything is so customisable and you can do so much with your existing subscribers list is so helpful. The online support is amazing and so fast with getting on the online chat to assist. The forums are also helpful along with the step by step guides. Cannot recommend this app more!

Roses Florist
New Zealand
About 1 year using the app
May 27, 2024

Easy to set up campaigns and email lists with Klaviyo. We love to see who opens and responds to our emails. It's definitely helped us grow our business and manage our sales. User friendly app with great customer support.

LeSiloBleu
United States
Over 1 year using the app
June 9, 2024

We've been using Klaviyo for years. The ROI for our business is incredible.

Ackroyd's Scottish Bakery
United States
10 months using the app
Klaviyo replied June 11, 2024

Thank you for using Klaviyo for years, and thank you for the amazing review.

June 30, 2024

Just starting with this app but so far customer service has been Awesome. Thanks for your help. Connie

My Darlin Dolls
United States
About 2 months using the app
July 8, 2024

Nice marketing strategy

Loja Bruna Modas
Brazil
23 days using the app
May 24, 2024

Such a great app! I love how I can now copy a campaign from one account to another.

Shapeez
United States
Almost 2 years using the app
Klaviyo replied May 28, 2024

Thank you so much for the review, and yes Portfolios is a game changer.

https://www.klaviyo.com/features/portfolio

July 12, 2018

We've been using Klaviyo for a few months now and the features are so much better than other email marketing apps i've used. Is on the expensive side compared to a few others but you get what you pay for in all of the useful features to grow your business.

Astonlane
Australia
About 8 years using the app