Reviews (3,144)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 15, 2024

Best e-mailmarketing platform to use. Also an official Shopify partner so a no brainer here.

PureAgency
Belgium
10 months using the app
May 28, 2024

great product and easy to use. I highly recommend.

The Air Purifier Store
United States
Almost 2 years using the app
February 21, 2024

Really helps to boost our sales and the interface is really easy to use.

Preggy Plus
Trinidad & Tobago
Over 4 years using the app
April 4, 2024

This app takes the win for email marketing - Great customer support and very pleasant UI to work with

hringekjan
Iceland
8 months using the app
Klaviyo replied April 8, 2024

Thank you so much for the great review! Will make sure to pass this over to our support team.

Edited June 6, 2024

Easy program to use and great way to grow sales

Black Halo
United States
Over 3 years using the app
February 14, 2024

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!

Nimbus
Australia
8 months using the app
Klaviyo replied February 21, 2024

Hey there, we love hearing this!

June 29, 2024

Easy to use, lots of great options!!!

TOP UNDERWEAR
United States
About 1 month using the app
May 29, 2024

Great customer service, they promptly resolved my issue. I would defiantly recommend using Klaviyo.

Liv Here
Australia
8 months using the app
June 7, 2024

Its the best of the best. No other can beat it

Huckle Bee Farms LLC
United States
Over 1 year using the app
Klaviyo replied June 11, 2024

Thank you so much, we agree.

April 9, 2024

The app is OK, however its definitely not worth the costs or headache due to the issues you will face from their terrible customer service teams. There's no sense of trying to find a reasonable outcome for their customers and they are a company set up to take every penny from you. I would stay clear and use alternative, and much cheaper platforms.

Truffle & Paw
United Kingdom
Almost 3 years using the app
Klaviyo replied April 24, 2024

Hi there, thank you for taking the time to write a review - and for sharing your details. As you're aware, our position is that your account has a failed payment which is outstanding. I know that you are in discussion with our team about this matter and I will pass on your feedback. Kind regards, Claire