Reviews (2,948)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 20, 2024

So easy to use, amazing analytics and segmenting

Ellie Bub
Australia
7 months using the app
May 13, 2024

Very responsive support team. Excellent app.

World Wide Stereo
United States
10 months using the app
February 14, 2024

When I couldn't figure out an issue, the customer service looked at it really thoroughly and solved the problem - thank you!

Nimbus
Australia
8 months using the app
Klaviyo replied February 21, 2024

Hey there, we love hearing this!

May 20, 2024

La mejor app que existe de este tipo.

Sorpresas a Tiempo
Colombia
About 1 year using the app
February 20, 2024

Incredible! The customer service is next level. Deb was so knowledgeable and very helpful. Thank you guys for such great help.

Lucin Organics
United States
12 months using the app
October 27, 2024

ty

Gate Of Heaven
Israel
About 8 hours using the app
May 28, 2024

This APP is amazing! Its intuitive, and is very powerful.

WonderHer
Malaysia
10 days using the app
January 9, 2024

Using Klavyio since years and the features and support is absolutely great. A big recommendation!

Beyond Nutrition
Luxembourg
Over 3 years using the app
Klaviyo replied January 11, 2024

Thanks for being a loyal Klaviyo user! Your big recommendation means a lot to us!

November 23, 2023

Awesome customer support, really helpful and does even more than you ask! Best customer support experience I've had in my life!

Aura-Amsterdam
Netherlands
3 months using the app
April 13, 2024

Beware of the money grab that is bot accounts created by Klaviyo. They somehow bypass shopifys reCAPTCHA feature and Klaviyos own form requirements for new account setups.

Exxtended Image
United States
About 2 years using the app
Klaviyo replied April 24, 2024

Hey, thank you for getting this to our attention. Can you please set a support ticket, so we can better assist you. https://www.klaviyo.com/support