Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

April 4, 2014

Excellent tool. Excellent support team. I strongly recommend it!

NUVULA
United States
9 months using the app
Edited November 17, 2019

We have been using Klaviyo on HippieShop.com since we migrated to Shopify Plus. It's a really powerful app and very help in creating email campaigns and flows which currently account for 12% of our total sales. The built in flow templates were easy to set up and basically pay the monthly fee the app with no extra work. Great investment, give it a shot!

-HippieShop

HippieShop.com
United States
9 months using the app
August 1, 2022

This app allows me to successfully create a lasting relationship with my customers with all its features! I highly recommend this app!

undsptdla
United States
9 months using the app
July 26, 2020

Klaviyo is an amazing App.Simply love the automations.Kalviyo is the perfect solution to the ecommerce email marketing.

Rex Buzz
India
9 months using the app
October 18, 2019

So far so good, I use this app for my email marketing and so far have not failed me, I hope this continues

Australian Variety Store
Australia
9 months using the app
June 17, 2020

Klaviyo has proved to be a phenomenal platform for our email marketing program. The UX exceeds other providers we have tried, the reporting is excellent, and the customer service is prompt. For e-comm businesses focused on conversions, Klaviyo is really top notch in the ESP industry.

Copper Bottom Swim
Canada
9 months using the app
September 13, 2019

This is so much better than mailchimp! I use it a lot and get great results - I used the free version for a while - but was soon convinced the pretty heavy price plans were worth it!

www.remixd.co.uk
United Kingdom
9 months using the app
November 9, 2018

This app is so powerful, still learning all of the features, but so far I love the built in Flows for abandoned carts, retargeting, win backs. Love the drag and drop nature of creating your own templates and email campaigns. We started out on the free plan and just upgraded to $25 plan for up to 500 users. I love the fact that Klaviyo has the different billing options instead of being locked in to a super expensive rate we are not quite ready for.

Your Spirit Flow
United States
9 months using the app
December 14, 2020

I love Klaviyo and I especially love the personal service they provide. Highly recommend if you are serious about your email marketing.

ISH Spirits
Denmark
9 months using the app
July 16, 2015

Excellent quality app. I really like the customization options and creating campaigns is easy. Still getting the hang of "flows" but so far so good. I haven't had to contact support yet (which is a good thing). One of the only things I'd like to see is being able to customize the pop up with a custom image. Other than that, very pleased thus far.

Msscguitar
United States
9 months using the app