Reviews (3,262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.
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As a seasoned e-commerce founder with nearly 1 million in sales, I strongly advise against using this app! Over the past four years, we dedicated ourselves to building an extensive subscriber list, fine-tuning our flows, and collecting valuable data. Shockingly, Klaviyo disabled our account without any prior notice. When we inquired about the reason, they pointed to a high bounce rate in one of our campaigns.
Despite our earnest request to reopen the account and our commitment to reducing the bounce rate, Klaviyo insisted on its permanent closure. The fallout is devastating – all our meticulously crafted flows, crucial data, and the carefully nurtured subscriber lists have vanished. It's crucial to be aware that this app can swiftly disable your account, even if you've been a loyal customer for four years. My recommendation: steer clear of this app and opt for Mailchimp or Omnisend for a far superior service.
Great App!
Customer service in Klaviyo has been fantastic. I worked with Amanda and Janelle for issues with my websites and they have been very patient, thorough and made instructions very easy to follow. Would definitely recommend this App to any other businesses.
What kind of junk software, if you want to upgrade your plan, you can't upgrade it.
Easy to setup and comes with a free plan
Klaviyo is a powerful marketing tool. The Shopify integration is seamless. I highly recommend Klaviyo.
great product and easy to use. I highly recommend.
Great experience so far!
effortless sales thx
Great customer service, they promptly resolved my issue. I would defiantly recommend using Klaviyo.