Reviews (3,144)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

April 22, 2024

Happy to recommend this app. Very versatile and the people on the Help Desk are very supportive.

World History and Mythology
Australia
8 months using the app
Klaviyo replied April 24, 2024

Thank you for your review. Our support team is the best!

June 27, 2024

Great Cx, Great UI and love the analytics!

American Farm Company
United States
Over 3 years using the app
July 3, 2024

Quickly respond, questions well answered.

momcozy
Hong Kong SAR
6 months using the app
June 28, 2024

BEST OF THE BEST APP

Great Functional Goods
Australia
About 1 year using the app
February 16, 2024

Alexandria was so helpful and thorough with ALL of my questions. She was not bothered by all the questions I had. I truly wouldn't be making all the progress I had made with setting up our Klaviyo account if it wasn't for her top notch support.

Dr. Ashley Wellness
United States
3 months using the app
Klaviyo replied February 21, 2024

Hey there, we love to hear that! We will make sure Alexandria gets this message. Thank you for the amazing review!

July 28, 2024

Ellie was awesome in helping me navigate through installation challenges. Super prompt in helping me through the process.

Fit 'n' Fun Cat Wheel
Australia
About 3 hours using the app
Klaviyo replied August 5, 2024

Thank you so much for the review, and our support team is always here to help.

January 27, 2024

Amazing email marketing software
Make all marketing super easy and smart

vikingsly
Israel
3 months using the app
Klaviyo replied January 30, 2024

We agree, and thank you for the review!

June 21, 2024

Nice app!

Red Rickshaw
United Kingdom
Over 4 years using the app
June 24, 2024

Technical support is excellent and timely.

Gluteboost
United States
Over 3 years using the app
March 12, 2024

Easy to use and great online support

Pareure, LLC
United States
Almost 4 years using the app