Reviews (2,945)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

January 12, 2024

A must-have for marketing with shopify

Becker's Best Shoes
United States
About 3 years using the app
Klaviyo replied January 23, 2024

We couldn't agree more! Thank you for the review!

June 9, 2024

Fungerar bra med Shopify och det finns så många bra funktioner.

Saker&Smått
Sweden
4 months using the app
Klaviyo replied June 11, 2024

Tack för den fantastiska recensionen!

April 17, 2024

Loving this app so far! And the Klaviyo experts are extremely helpful.

Elite Styles Boutique
United States
About 1 year using the app
Klaviyo replied April 24, 2024

Thank you for the review. They truly are the best!

May 25, 2024

Best

CHARMÉ Lingerie
Romania
Over 1 year using the app
Klaviyo replied May 28, 2024

We agree :)

April 14, 2024

All my emails end up in the spam folder, something that never happened with others. The customer service just blamed Gmail, Yahoo, and others, saying they control where the emails go. No one buys that excuse. If you're looking for an email platform that actually works and doesn't just offer excuses, better steer clear of Klaviyo. Very disappointing.

CholloCursos
Spain
13 days using the app
Klaviyo replied April 24, 2024

Hey there, we are very sorry that your emails are going to spam. Can you please communicate with our support team, they should be able to help you with this issue.

December 21, 2023

Excellent product. Very intuitive to use and very flexible indeed. Chat support is absolutely excellent.

workweargurus.com
United Kingdom
Almost 3 years using the app
Edited June 7, 2024

User friendly

Mofi Clothing
United States
Over 2 years using the app
Klaviyo replied April 24, 2024

Thank you for the 5-stars

March 29, 2024

Platform is awesome, and the support is very helpful.

Online Adult Store | ThatMood
United States
About 1 year using the app
Klaviyo replied April 3, 2024

We couldn't agree more.

May 9, 2024

Me encanta Klaviyo, me ha hecho mucho mas facil todo el proceso de comunicacion de email con mis clientes. He usado varia automatizaciones de otras aplicaciones, e incluso del mismo Shopify, pero desde que uso Klaviyo ha logrado que sus flujos automatizados me generen mayor conversion.

MexiMexi
United States
2 months using the app
May 21, 2024

very easy to use

Aloga Equestrian
Ireland
4 months using the app