Reviews (3,268)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

February 25, 2025

Should have setup on Klaviyo from day one. Moved away from Omnisend due to missing features and email chains not dynamically updating prices when products were updated... criminal. Klaviyo jus feels more well thought our and works better all round, very happy with the change and absolutely worth the extra cost. Our statistics are all up!

Rapid Flow
Portugal
About 1 month using the app
Klaviyo replied February 27, 2025

Thanks for the 5 stars! And thanks for moving over to Klaviyo too! We're always working hard to help provide the best experience for you and your customers.

July 29, 2024

Really enjoying using Klaviyo. Love the webinars they offer!

Andros
United States
2 months using the app
Klaviyo replied August 5, 2024

We have live webinars weekly!

PS: Thank you for the 5-star rating.

September 15, 2024

effortless sales thx

J Wilder Designs
United States
Over 2 years using the app
June 26, 2024

J'adore Klaviyo ! Le service client est également excellent !

Casabé
Canada
About 2 years using the app
August 27, 2024

La mejor herramienta de email

ecommbrandacademy
Costa Rica
9 months using the app
July 12, 2024

Usamos klaviyo desde 2021 en nuestro ecommerce y la experiencia no puede ser mejor.

Y sobre todo, el servicio de soporte es realmente de los mejores que hay en el mercado de las apps. Porque cuando hemos tenido algún problema importante, han estado ayudando hasta resolverlo 24/7. Son conscientes de la importancia que tiene para cualquier empresa (grande o pequeña) que todo funcione correctamente.

Kuus Special Things
Spain
Almost 3 years using the app
August 21, 2024

I would recommend Klaviyo

Nobles Store
United States
8 months using the app
March 12, 2024

Easy to use and great online support

Pareure, LLC
United States
Almost 4 years using the app
June 27, 2024

Exceptional product, with exceptional support and customer service!

Hudson Valley Seed Company
United States
Almost 2 years using the app
May 15, 2024

Elizabeth W, Is the genius and helped me with my issue superfast!!!!

Healium Hair
United States
Over 3 years using the app