Reviews (3,263)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

May 20, 2024

After years of Mailchimp we made the change to Klaviyo. It's looking like the better choice. I'm liking what I'm seeing.

www.LetsPrintBig.com

Let's Print Big
United States
25 days using the app
August 27, 2024

La mejor herramienta de email

ecommbrandacademy
Costa Rica
9 months using the app
August 21, 2024

I would recommend Klaviyo

Nobles Store
United States
8 months using the app
February 25, 2025

Should have setup on Klaviyo from day one. Moved away from Omnisend due to missing features and email chains not dynamically updating prices when products were updated... criminal. Klaviyo jus feels more well thought our and works better all round, very happy with the change and absolutely worth the extra cost. Our statistics are all up!

Rapid Flow
Portugal
About 1 month using the app
Klaviyo replied February 27, 2025

Thanks for the 5 stars! And thanks for moving over to Klaviyo too! We're always working hard to help provide the best experience for you and your customers.

July 29, 2024

Really enjoying using Klaviyo. Love the webinars they offer!

Andros
United States
2 months using the app
Klaviyo replied August 5, 2024

We have live webinars weekly!

PS: Thank you for the 5-star rating.

June 26, 2024

J'adore Klaviyo ! Le service client est également excellent !

Casabé
Canada
About 2 years using the app
July 12, 2024

Usamos klaviyo desde 2021 en nuestro ecommerce y la experiencia no puede ser mejor.

Y sobre todo, el servicio de soporte es realmente de los mejores que hay en el mercado de las apps. Porque cuando hemos tenido algún problema importante, han estado ayudando hasta resolverlo 24/7. Son conscientes de la importancia que tiene para cualquier empresa (grande o pequeña) que todo funcione correctamente.

Kuus Special Things
Spain
Almost 3 years using the app
March 12, 2024

Easy to use and great online support

Pareure, LLC
United States
Almost 4 years using the app
October 10, 2024

Facil de usar

Talex Import
Brazil
6 months using the app
June 27, 2024

Exceptional product, with exceptional support and customer service!

Hudson Valley Seed Company
United States
Almost 2 years using the app