Reviews (3,134)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

April 5, 2024

One of the best.

Sabbatical Beauty
United States
About 8 years using the app
Klaviyo replied April 8, 2024

Thank you for the 5-Stars!

January 17, 2024

The best email marketing app

Inspodesk
United Arab Emirates
Almost 2 years using the app
Klaviyo replied January 23, 2024

We couldn't agree more!

April 3, 2024

Je suis extrêmement satisfait de Klaviyo pour mes besoins en matière d'email marketing. Ce service se distingue par sa facilité d'utilisation et ses fonctionnalités intuitives, permettant même aux débutants de créer des campagnes d'emailing efficaces. L'interface utilisateur est claire et bien organisée, ce qui rend la navigation dans les différentes sections très aisée. Ce que j'apprécie particulièrement chez Klaviyo, c'est la richesse des options de segmentation et de personnalisation, qui me permettent de cibler mes clients de manière très précise. De plus, l'intégration avec d'autres plateformes est un jeu d'enfant, ce qui facilite l'automatisation des processus marketing et la collecte de données pertinentes. Les rapports détaillés offerts par Klaviyo me donnent une vue d'ensemble claire sur les performances de mes campagnes, me permettant ainsi d'optimiser constamment mes stratégies d'email marketing. Enfin, leur service client est réactif et toujours prêt à aider, ce qui est un atout considérable. En résumé, Klaviyo est un outil puissant et fiable pour tout spécialiste du marketing numérique souhaitant maximiser l'impact de ses campagnes d'emailing

Libelté
France
Over 3 years using the app
Klaviyo replied April 8, 2024

Merci beaucoup pour vos commentaires positifs sur Klaviyo! Nous sommes heureux de savoir que notre service répond à vos besoins en email marketing. Si vous avez des questions ou besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à réussir. Merci encore pour votre confiance et à bientôt!

May 21, 2024

Amazing platform and great customer service

Everlast
United States
5 months using the app
May 21, 2024

Love Klaviyo. Meets all our needs

Moka Origins
United States
6 months using the app
July 13, 2024

easy to used

FabricAndFiberFinds
United States
2 months using the app
May 27, 2024

I'm very satisfied with app itself and support (Savannah from Klaviyo Support has been very helpful!)

Meduty
Poland
3 months using the app
May 22, 2024

Really happy with the quality of this system

Gokican
United Kingdom
2 months using the app
May 21, 2024

Seamlessly integrated into my store and its email workflow.

DRUMMIDI.COM
Australia
About 1 month using the app
February 19, 2024

SCAM beware, these are scammers. The Email distribution service did not work for me and I deleted the application because it did not work. And then a surprise arrived - in the new month the money was written off from me, although I had deleted the application several weeks ago.

They refused to answer my request to return the money, but it turns out that the application company has nothing to do with the company that collects the money (a fraudulent scheme to not return the money) and even if you deleted the application, they CONTINUE TO CHARGE money from you even if the application is deleted. You need to go to the service and cancel the tariff plan there.

When I asked to return the money, they told me that they would not return it even if I had not deleted the application and did not use it, because in the new billing period the money was withdrawn. (FRAUDERS)

Guys, avoid these scammers, the mailing didn’t work, although I followed all the setup instructions and replaced the automatic mailing from SHOPify with Klavio in the settings, I also did the same / but this is the technical side

And the fact that they continue to write off money even after deleting the application and do not want to make a refund is fraud at its fullest.

iPad Planner
Ukraine
About 2 months using the app
Klaviyo replied February 21, 2024

We appreciate your feedback, our support team is reaching out to you directly to continue this dialogue.