Reviews (3,282)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

December 23, 2024

Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!

Hilltop Home
United Kingdom
7 months using the app
Klaviyo replied January 7, 2025

We love reading this! Our support team are truly the best!

February 13, 2025

Thankyou for the great app, JONO C is a great support assistant he helped us very well in setting up our account properly.

Berado
Netherlands
Over 3 years using the app
Klaviyo replied February 14, 2025

Thanks for the 5 stars! We'll pass your kind words along to Jono.

November 18, 2024

Highly recommend
Integrates seamless with Shopify.
Is easy to use and navigate makes it essy to set up all automations you need.

Simple Country Living Shop
Australia
Over 1 year using the app
February 6, 2025

User friendly, love it!

JooJoo Paper
Canada
About 4 years using the app
Klaviyo replied February 10, 2025

We're happy to hear you're loving Klaviyo! Thanks for leaving a review!

February 22, 2025

Easy to use, effective, works really well with shopify

Aurora
Indonesia
4 months using the app
Klaviyo replied February 25, 2025

We appreciate the positive feedback, thank you!

January 11, 2025

We've been using Klaviyo for years and are very pleased with their service!

The Modern Back
United States
Over 6 years using the app
Klaviyo replied January 13, 2025

Thank you for your positive review - we love to hear this!

December 27, 2024

Totalmente recomendable como herramienta de Email Marketing compatible con Shopify. Es una herramienta muy potente, aunque cuesta aprender inicialmente, pero tienen mucha formación y un muy buen servicio de soporte. De todas las herramientas de Email Marketing que he probado, ¡sin duda me quedo con Klaviyo!
También para Marketing Automation tiene muchas posibilidades con Shopify.

PARIS/64
Spain
Over 1 year using the app
Klaviyo replied January 7, 2025

¡Gracias por tu reseña! Nos alegra que Klaviyo sea útil para tu email marketing y automatización con Shopify. 😊

November 27, 2024

I used Klaviyo which is very simple and easy to setup. Creating email is very simple to compare than other email marketing platforms.

Vajracrafts
United States
Over 1 year using the app
November 6, 2024

Possibly the most integrated app with Shopify I've used. The company even sent some of our employees free merch.

We highly suggest using Klaviyo to communicate with customers.

Country Life Natural Foods
United States
Almost 4 years using the app
January 11, 2025

I am new to this, but Klaviyo is intuitive to navigate and looks fabulous!

Bork & Buckle
Australia
9 months using the app
Klaviyo replied January 13, 2025

So happy to hear you're loving it so far - if you need any help while you're getting familiar with the platform, please don't hesitate to reach out to our Support Team at ...