Reviews (2,930)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.

September 4, 2024

Really easy to use and offers great options to communicate with my customers

Amaré-Me
United Kingdom
11 months using the app
September 28, 2024

We were struggling with list build and Klaviyo solved the problem! We have already garnered over $10K in revenue with our Klaviyo pop-up in just under a month. Highly recommend.

The Dolphin Studio
United States
About 1 month using the app
November 4, 2024

I like this app; it has helped my business grow!

Cece Candle Co
United States
About 4 years using the app
October 17, 2024

Easy to use for someone who is trying to wear many hats.

Social Studies Brand
United States
Over 2 years using the app
August 22, 2024

I think it's very shady that Klaviyo instantly charges more for additional email recipients beyond your plan level, but that when you clean your list, the plan cost stays at the higher level - unless you dig into the settings and change it back down.
A message should come up when 'Active' users drops below your biling level to ask if you want to lower your plan level. It's clearly to maximise revenue - but in an underhand way.

Pillowsprays
United Kingdom
Over 3 years using the app
August 30, 2024

Enjoy the program if only there is more discount. :)

Honey Play Box Official
United States
About 3 years using the app
August 3, 2024

Klaviyo provides excellent resources to help grow my business and I am happy with the progress we have made over the last few years.

I would heartily recommend Klaviyo to you for your email/SMS needs.

John M.

Aviator Sunglasses
United States
Almost 4 years using the app
Klaviyo replied August 5, 2024

Thank you for being such a loyal customer.

October 22, 2024

Great integration for customizing your customers' email experience

Life Outdoors Group
United States
9 months using the app
September 12, 2024

Klaviyo has all the information you need and is always very helpful!

CLT Motor Club
United States
About 1 year using the app
October 29, 2024

The app is great! The Free already offers the basic for start ups. If my business grows larger to scale, I will definitely avail of the paid benefits!

RQ
Philippines
29 days using the app