Reviews (3,249)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and SMS tools, especially for beginners. They praise its easy-to-use email builder, comprehensive documentation, and seamless Shopify integration. Key features include smart automation, detailed analytics, and advanced segmentation, which help in crafting personalized campaigns. The support team is noted for its 24/7 availability and hands-on assistance, making it a valuable asset for driving sales and building customer relationships.

January 30, 2025

great results

Boogs & Poods
Australia
12 months using the app
Klaviyo replied February 3, 2025

Amazing - thank you for the 5 stars! ⭐

December 19, 2024

Best mailing tool

Hairebel
United States
Over 2 years using the app
Klaviyo replied January 7, 2025

We agree! Thank you so much for the support.

January 29, 2025

Great marketing tool

Throws Pro
United States
11 months using the app
Klaviyo replied January 31, 2025

We're happy you're loving Klaviyo! Thanks for the 5-star review.

January 22, 2025

Outil très fonctionnel et efficace, avec des mises à jour constantes. Un indispensable !

LOXWOOD Le Cabas Parisien
France
About 1 year using the app
Klaviyo replied January 24, 2025

Merci beaucoup pour votre soutien !

December 11, 2024

Easy and with a lot of tutorials so you can figure out how most things work. Set up is easy with loads of templates or you can create your own.

My Pretty Babi
United States
Over 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

January 31, 2025

Great and accurate service

Vivienne Lamb
Canada
10 months using the app
Klaviyo replied February 3, 2025

Thank you for your support!

December 12, 2024

Very easy to use

Net Gate News
United States
Over 3 years using the app
Klaviyo replied January 7, 2025

Thank you so much for your support!

February 12, 2025

Klaviyo is really easy to use, has a ton of templates, and a load of free training that is offered. I am very happy to use it.

Teach Trendz
United States
9 months using the app
Klaviyo replied February 14, 2025

It's great to hear you're getting the most out of Klaviyo. Thank you for your review!

February 7, 2025

First class! Great Support

MysteryPacks
Germany
9 months using the app
Klaviyo replied February 10, 2025

Thanks for your review, and giving our support team a shout-out!

February 12, 2025

Signed up to this last year and although for a small business it seems expensive you do get a lot for your money. It does so much more than what my Shopify emails could in terms of segmenting and reaching different customers. There's also lots of benchmarks, metrics and reports to help you analyse what's working and what's not, although I do need to get my head around them. Plenty of tutorials to help you and also educational webinars. The support team are also on hand and reply very quickly.

The Wrinkly Elephant Company
United Kingdom
8 months using the app
Klaviyo replied February 14, 2025

It's awesome to hear that you're seeing success with Klaviyo. We're always here to help out! Thank you for the 5 star review!