Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

July 17, 2024

great customer service

Urban Baristas
United Kingdom
Over 3 years using the app
September 16, 2024

The Klaviyo integration is great! We are just starting to tap into the features. In fact, we hit a road bump when an embedded form was not populating. Both Shopify and Klaviyo support jumped on the issue and worked through the solution. I was completely impressed with the hands-on nature of the support.

Rare Breed Coffee
United States
10 months using the app
September 17, 2024

Very good customer service. Easy to use.

Femzai
Australia
9 months using the app
September 4, 2024

Really easy to use and offers great options to communicate with my customers

Amaré-Me
United Kingdom
11 months using the app
July 6, 2024

Very easy to use. Love the experience.

Get Yok'd Nutrition
United States
About 6 years using the app
July 10, 2024

Hello, I have been using Klaviyo for about 5 years. I also, love how Klaviyo has many different options for us wanting to be creative and attractive to our customers. Like that Klaviyo is concerned about what is concerning us as Business owners.

Thank you,

@KarlontyLWallace
Pawsative Partnerships LLC

Pawsative Partnerships LLC
United States
Over 4 years using the app
Klaviyo replied July 12, 2024

Thank you for your review! We're always listening to our customers and continuously working to improve our product.

PS: Thank you so much for being with us for 5 years!

July 10, 2024

Klaviyo makes it so helpful to create a fun and creative email to announce new products!

C&B Collections
United States
Over 4 years using the app
August 5, 2024

In fact, after using it for about a year, I did get a lot of results. Recommended.

Litedeer Homes
Canada
Over 1 year using the app
July 18, 2024

Always a great experience with klaviyo support!

JTG Jewelry
United States
Almost 3 years using the app
August 14, 2024

Klaviyo is the best marketing automation system in my opinion for marketing and building a loyal customer base. Very flexible and convenient, works great with Shopify and other integrations.
Highly recommend with over 5 years of experience.

Vertica®
United Kingdom
About 1 year using the app