Reviews (2,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting e-commerce growth through personalized email campaigns and automated customer journeys. They appreciate its intuitive automation tools, robust email flows, and effective segmentation, along with seamless Shopify integration. The platform's user-friendly interface and comprehensive training resources are also noted. Additionally, the 24/7 chat support available with paid plans is praised for its efficiency and helpfulness.
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I'm so happy that they app is helping me boot sales
easy to used
Pretty crazy price increases on lifelong customers; we've been a customer since we ever started our business and Klaviyo has unfortunately become the only app in our stack that constantly increases their prices while adding 0 new features/functionality. it's good until you get up to ~50,000 or so profiles, then you should look to switch off of them.
Stay away and use someone else!
We've been with them for four years and it's gotten ridiculous. We had to spend 1200 for an email that had generated $200 in revenue. A complete ripoff.
There's better options. Support is the worst. At some point, they were the only players in the ecommerce game. Things have changed. Stay away because they will steal from you when you have actual volume.
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Thank you for the positive review!
I've been using Klaviyo for a month and I love it.
The developers seem to have managed to build something that is very flexible with a lot of functionality, yet very simple to use, well done!
Also the support is amazing!
Really can't fault it :)
EDIT: I spoke with Hayley today, she was really friendly and helpful, thank you!
great so far
We love to hear that! If you are new using Klaviyo, we greatly encourage you to visit https://www.klaviyo.com/customer-resources
Great tool, excellent customer support. A lot of technical things to learn before you can effectively use it for the best results. But it seems there is a solution to almost every issue that occurs. Email deliverability is especially tricky, but there a many great tools provided by Klaviyo.
Thank you so much for your honest review. If there is anything we can do, don't hesitate to reach out to one of our product experts. Thank you for being such a loyal customer.
Excellent!
Great