Reviews (3,140)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

May 21, 2024

Klaviyo is a great app for creating email flows and tracking analytics

Rugged Books Inc.
Canada
10 months using the app
May 16, 2024

The best app for campaigns

Liberated Eyewear, Inc.
United States
About 1 year using the app
July 16, 2024

Yes, I recommend it to every business

GBAStar
United States
3 months using the app
June 27, 2024

I am new to Klavyio and Janelle helped my out very quickly getting my abandoned cart tracking set up with screen shots and everything.
Great Service.

Heracles Wellness
United Kingdom
About 3 hours using the app
July 24, 2024

love, love, love klaviyo!

Roadmap to Business
United States
About 1 month using the app
February 15, 2024

La solution la plus puissante en terme de segmentation et de variable dans les contenus, c'est vraiment un super outil. Et le service client est très réactif et efficace. J'adore !

Olfactive Studio
France
Almost 3 years using the app
Klaviyo replied February 21, 2024

Merci beaucoup pour vos aimables mots! Nous sommes ravis que vous trouviez Klaviyo si puissant pour la segmentation et la personnalisation du contenu. C'est génial de savoir que notre service client réactif et efficace vous a plu. Votre soutien compte énormément pour nous!

April 10, 2024

Ricardo G was a pleasure to work with. He walked us through the issues and got the issue resolved for us!

Rebellion Body
United States
7 months using the app
June 12, 2024

It's a great app with great customer service.

RX Smart Gear Canada
Canada
9 months using the app
April 13, 2024

Beware of the money grab that is bot accounts created by Klaviyo. They somehow bypass shopifys reCAPTCHA feature and Klaviyos own form requirements for new account setups.

Exxtended Image
United States
About 2 years using the app
Klaviyo replied April 24, 2024

Hey, thank you for getting this to our attention. Can you please set a support ticket, so we can better assist you. https://www.klaviyo.com/support

March 22, 2024

Klayviyo's support team is very helpful, and they are a force that has grown immenly.

Vellum Wellness
Canada
Over 3 years using the app