Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

April 8, 2021

Easy to use. And helped me a lot in creating my email campaigns. As a new business owner, I am still learning but this app makes my job a lot easier.

Bow & Arrow by Silvia
United States
7 months using the app
November 23, 2021

I LOVE that it is a la carte with the number of subscribers, as you grow so will your budget. And the lives every week are so helpful!!!!, I am grateful for this all-in-one platform!

kissedbybo
United States
7 months using the app
August 7, 2019

I feel as though it's the best email marketing platform that's not fully native in-house code. It takes a bit to get used to but I definitely appreciate the features. The customer support is great. Thank you!

ORGANIC 1 Co.
United States
7 months using the app
April 25, 2018

Great email marketing solution for ecommerce.

Robautic
United Kingdom
7 months using the app
Edited August 27, 2019

I've seen this work for other businesses and I am really impressed with the automation and built-in 'thinking' that is done for you, a marketers dream really! Looking forward to building my business with Klaviyo.

Zoe Body
Australia
7 months using the app
April 13, 2019

This app helps me a lot. It is a little intimidating at first because of all the options available, but once you get the hang of it life becomes easier. The most useful app to assist with email campaigns.

Love Me Accessories
United States
7 months using the app
September 5, 2019

We just started using Klaviyo and the product is easy to use and definitely has all the functionality we need and more. We had a small technical issue after install and the customer service team did a great job resolving the issue. So happy to find a company that has a well thought out product and great customer service!

ChewdUp
United States
7 months using the app
Edited November 4, 2020

Pretty amazing tool. I takes a little to fully comprehend how much you can do with this. But if you're into email marketing I believe it doesn't get any more powerful or comfortable than this.
We use it for Abandoned cart mails, launch mail series, newsletter subscriber series, everything email basically.

janori
Germany
7 months using the app
January 19, 2021

Amazing tool!!! Help you to connect with customers and manage all sort of campaigns!! A MUST HAVE!!!

eesome collective
Australia
7 months using the app
January 20, 2022

Easy to use and simple. I love simple as a new business owner its really important. I appreciate also that everything is spelled out easily and all steps are put there so you know what is next and hot to get there.

Lit Laundry
United States
7 months using the app