Reviews (2,946)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

December 3, 2023

Klaviyo is great the automated flow is easy to set up for a specific email flow and the templates are awesome.

SportCarry
United States
27 days using the app
February 27, 2024

Their support is state of the art. Hayley was great

SportStylez
United States
About 3 years using the app
February 13, 2024

Fantastic email marketing software!

Harry and Kit
Australia
Almost 3 years using the app
Klaviyo replied February 21, 2024

We think so too! Thank you for the 5-star review.

March 21, 2024

Très bien pour la gestion d'email et faire grossier sa mailing list.
Les modules sont bien structurés et l'aide en ligne est assez fournie

Saison des Pluies
France
10 months using the app
April 15, 2024

Very efficient at getting back to me and helping me solve my issue!

Suzie Jo's
United States
17 days using the app
January 16, 2024

Ein E-Mail Tool, dass einem die wichtigsten Funktionen bietet mit einem wirklich sehr tollem & kompetenten Customer-Support.

Natüür
Germany
Over 1 year using the app
Klaviyo replied January 23, 2024

Danke für deine positive Bewertung! Wir freuen uns, dass unser Kundensupport hilfreich ist. Bei weiteren Fragen oder Anregungen sind wir gerne für dich da!

May 9, 2024

great support

The Sustainable Watch Company
United Kingdom
Over 1 year using the app
January 29, 2024

Trash email provider. Ruined our deliverability and billed us 300 usd more than the actual bill and when we asked for a refund they just disabled our account and we can no longer send emails to customers.

Personalize Everything
Italy
Over 3 years using the app
November 16, 2023

The absolute best email marketing provider. Their support is top-notch!!

Mini Bambini
Montenegro
7 months using the app
April 8, 2024

DON'T GET IT! they DEActivated my account after i SET up everything for no reason, i didnt ever started advertising or emailing yet! waste of time 0 review

Donald Trump Everything
United States
19 days using the app
Klaviyo replied April 24, 2024

Hello, sorry this happened to you. Can you please contact out support team. https://www.klaviyo.com/support