Reviews (3,156)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing marketing with effective email campaigns and automation flows. The platform is user-friendly, with robust customization tools and responsive support. It offers valuable analytics and training resources, improving sales and customer engagement through advanced segmentation and automation features like abandoned cart and welcome emails. It's also praised for its effectiveness in managing multi-store setups.

June 12, 2024

It's a great app with great customer service.

RX Smart Gear Canada
Canada
9 months using the app
February 27, 2024

Their support is state of the art. Hayley was great

SportStylez
United States
About 3 years using the app
May 15, 2024

Easy to use and track the performance of my business.

Centa1 Med Kits
United States
10 months using the app
May 16, 2024

Une application que j'utilise depuis des années. Elle fait pleinement ce qu'on cherche a faire. Rien à dire.

LAKENZA
Canada
About 3 years using the app
April 17, 2024

Loving this app so far! And the Klaviyo experts are extremely helpful.

Elite Styles Boutique
United States
About 1 year using the app
Klaviyo replied April 24, 2024

Thank you for the review. They truly are the best!

April 14, 2024

All my emails end up in the spam folder, something that never happened with others. The customer service just blamed Gmail, Yahoo, and others, saying they control where the emails go. No one buys that excuse. If you're looking for an email platform that actually works and doesn't just offer excuses, better steer clear of Klaviyo. Very disappointing.

CholloCursos
Spain
13 days using the app
Klaviyo replied April 24, 2024

Hey there, we are very sorry that your emails are going to spam. Can you please communicate with our support team, they should be able to help you with this issue.

June 27, 2024

I am new to Klavyio and Janelle helped my out very quickly getting my abandoned cart tracking set up with screen shots and everything.
Great Service.

Heracles Wellness
United Kingdom
About 3 hours using the app
May 14, 2024

Super helpful support team and community. Powerful features. Highly recommended!

HOME ART HAVEN
United Kingdom
4 months using the app
July 13, 2024

easy to used

FabricAndFiberFinds
United States
2 months using the app
May 22, 2024

Good Experience working with Klaviyo!

GSM Depot
Canada
4 months using the app