Reviews (2,946)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

May 9, 2024

Pour l'instant, je n'ai pas encore fait d'email marketing ni de SMS marketing. J'essaie de bien prendre en main l'application avant de me lancer surtout qu'elle est entièrement en anglais.

Maskia
France
7 months using the app
February 23, 2024

Great product. Great support!

Vionic Shoes Canada
Canada
Over 5 years using the app
July 13, 2024

Sensacional. Permite você crescer começando com um bom plano gratuito.

Skindew Cosmetics
Brazil
8 days using the app
January 17, 2024

I am writing to commend the outstanding service provided by Stephanie from your customer support team. Her detailed and professional approach to addressing my queries regarding the Klaviyo platform was not only impressive but also incredibly helpful. Stephanie's ability to provide clear, concise explanations and her thorough understanding of the system greatly enhanced my user experience. Her patience and personable demeanor made the support process both effective and pleasant. This level of exemplary service sets a high standard and reflects positively on the quality of support at Klaviyo. Stephanie is undoubtedly an invaluable asset to your team, and her dedication to customer satisfaction is commendable.

ED TrendyTreasures
United States
3 days using the app
Klaviyo replied January 23, 2024

Thank you for your wonderful review! We're delighted to hear about the outstanding service provided by Stephanie. Your positive feedback is truly appreciated, and we'll make sure to pass on your commendation to Stephanie. If you have any more thoughts or questions, feel free to share them with us!

March 25, 2024

Excellent, and support is very fast

Young by Design
Australia
6 months using the app
Klaviyo replied April 3, 2024

Hey! thank you for the 5-star review.

March 5, 2024

Great experience and easy to use

Ecclesia.
Ireland
Over 1 year using the app
December 2, 2023

Klaviyo is a fantastic app that is easy to use and helps in running a business so much. The support is great as well!

Print Matey
United States
4 months using the app
March 20, 2024

Ist ein Emailtool das ich voll empfehlen kann und ich habe es seit 2-3 Jahren im Einsatz. Funktioniert gut, ich kann Kampagnen und Flows generieren ich bekomme Support wenn ich es brauche. Die Integration mit Shopify ist auch problemlos.

goodrun • Schmuck aus der Natur
Austria
Almost 4 years using the app
December 14, 2023

Great assistance. Always a pleasure from the Klaviyo team<3

Metabolic Nutrition
United States
Over 4 years using the app
March 29, 2024

Excellent sales experience.

Cool Cat Cooler
United States
2 months using the app
Klaviyo replied April 3, 2024

Hey, thank you for letting us know. We will make sure to inform our Sales team!