Reviews (2,989)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

July 6, 2018

I've been using Klaviyo for about a year now and am very happy. The Themed templates are great as are the flow frameworks. They make it really easy and simple to contact your database.

Emporiumofnatural
Australia
About 6 years using the app
July 4, 2020

Very professional platform for marketing. We use the coupon feature a lot and it works perfect for us.
We recently started sending out our newsletters and other emails through Klaviyo and it offers so much insight into customer behavior. Very valuable.

Perfume Lounge
Netherlands
About 6 years using the app
June 29, 2018

So far, a top-notch platform and company. Everything's as simple and intuitive as it could possibly be while still being extremely feature-rich. Support is very professional and responsive too. Somebody is running this company right!

Mpg Sport Usa
Canada
About 6 years using the app
Edited February 23, 2023

Klaviyo is hands down the best email platform out there so join the party people and start making some cool content for your subscribers and grow that list.

Freedomravewear
United States
Almost 6 years using the app
July 5, 2016

Very happy with Klaviyo. They make it easy to create beautiful HTML emails. We are still using a free version, but the list is growing pretty fast, so we might have to switch to the paid version pretty soon.

Pretty Fireplaces
United States
Almost 6 years using the app
February 6, 2017

Klaviyo provides one of the best email solutions for ecommerce businesses. Their template for Shopify is exactly what you need to assist with your stores branding and development. Thanks for this amazing App!

Smilingpawspets
United States
Almost 6 years using the app
September 9, 2021

I've used Klaviyo for the past couple of years and have always appreciated how user friendly it is. While working at DW Home, I've had an even better experience with my Customer Success Manager, Katelyn. She helps my team and I out whenever a problem arises or if we have any questions. I would highly recommend Klaviyo to anyone that owns a small or large business so you can truly measure the success of your emails and how much to invest in your business. Klaviyo is constantly adding new features weekly to help with reporting, benchmarks, and click through. Thank you Klaviyo! :)

DW Home Candles
United States
Over 5 years using the app
May 6, 2015

This is a great tool that seamlessly integrated with Mailchimp so that I can now send customized automated emails to customers that sign up for email updates. It has create custom options and is very user friendly. There are great tutorials too. Definitely a great choice for email marketing.

STATE OF G
United States
Over 5 years using the app
July 4, 2018

A total necessity for any business looking to grow organically. We're seeing amazing results from our weekly newsletters, a huge relief as we watch our results from Facebook and Instagram Advertising shrivel.

Your content needs to be something that excites and interests your users when you're emailing, otherwise you'll be more readily considered spam than in other social media advertising forms.

Email marketing is a great way to building your raving fan base.

We love Klaviyo and recommend it to everyone we know.

The Cat Cafe Purrth
Australia
Over 5 years using the app
October 15, 2022

Great app!!, 100% recommended... my business is getting bigger, I'm using it so much now. Thank you Klaviyo!

Fantasy World Jewelry
United States
Over 5 years using the app