Reviews (2,947)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.
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Lacks important features, but worst of all, my account was compromised. Support made me jump through a ton of hoops to prove it was my account, yet ultimately left my account frozen, with no reply from support.
We are sorry to hear about your experience. Someone has reached out to help you with any further steps.
Very good!
Probamos Klaviyo porque nos parecía un programa más profesional para email marketing, la personalización, las automatizaciones... En fin, muchas cosas buenas. Pero tras estar varias semanas con él nos dimos cuenta que gran parte de los mails que mandábamos terminaban en la carpeta de spam, cosa que no pasaba con otras dos aplicaciones que habíamos utilizado anteriormente. Además, el precio es excesivo para la cantidad de mails que permite enviar.
¡Muchas gracias por tu revisión! Si encuentras algún problema con la entrega, por favor comunícate con nuestro equipo de soporte para que podamos evaluar el problema y solucionarlo. Puedes encontrar más información en nuestro sitio de soporte: https://www.klaviyo.com/support
y https://help.klaviyo.com/hc/en-us/articles/115005247008#h_01HJ46QX72HMG4BSS726FJTXS7
My revenue increased
We started testing this tool for our site before we went online, and they disabled our account without any notice, you ask for a reason and they send you huge FAQ file and it's your job to figure out why they disabled you.
Very unprofessional behaviour.
We moved to Omnisend which works perfect. be careful of Klaviyo!
DON'T USE THIS APP. They overcharged my visa card and refused to give my money back! They just charge your card without asking, so check your settings if you have this app! Also, the app is slow, has bad templates, and everything they do you can do on the Shopify email app, which is free.
Thanks good help!
Great support.
Super fast help and answers that fixed my problem straightaway. Even on New Year's Eve.
Wendy was excellent!