Reviews (3,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
Refine
-
By rating
Awful so far. I signed up less than a week ago and have had challenges at every turn. I've reached out several times and logged multiple support tickets and either I figure out a workaround before support responds, they don't respond or they respond with information that has absolutely nothing to do with the subject of my ticket. I have already started exploring competitors to see if they are easier to use and offer support. I am giving Klaviyo two weeks (one more to go) before making a decision.
User friendly
Thank you for the 5-stars
After repeatedly contacting the platform to request a refund for the abusive (unused) automatic upgrade of the subscription, the customer service department simply informed me that this was standard practice with them and that no refund was possible. If this isn't a scam, I don't know what is.
Hello, this is something that's stated in-app and its an account setting you have the ability to turn on or off, that's not something we are able to do for you. More can be found here: https://www.klaviyo.com/legal/terms-of-service
Very responsive customer service team
We absolutely LOVE Klayvio. 10/10 recommend
Thank you for your review.
Great work! Easy and simple!
Really simple to use and love the flows
Excelente
Exceptional support and prompt attention
Great product. Great support!