Reviews (3,269)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

May 20, 2024

Best CMR around

Alex's Bird Kingdom
United States
Over 1 year using the app
September 29, 2024

Danielle is superb!

Wick Guru
United Kingdom
12 months using the app
April 17, 2024

Loving this app so far! And the Klaviyo experts are extremely helpful.

Elite Styles Boutique
United States
About 1 year using the app
Klaviyo replied April 24, 2024

Thank you for the review. They truly are the best!

May 29, 2024

It's user friendly!

LYFT-RX
United States
Over 2 years using the app
May 21, 2024

Klaviyo is a great app for creating email flows and tracking analytics

Rugged Books Inc.
Canada
10 months using the app
May 27, 2024

I'm very satisfied with app itself and support (Savannah from Klaviyo Support has been very helpful!)

Meduty
Poland
3 months using the app
April 14, 2024

All my emails end up in the spam folder, something that never happened with others. The customer service just blamed Gmail, Yahoo, and others, saying they control where the emails go. No one buys that excuse. If you're looking for an email platform that actually works and doesn't just offer excuses, better steer clear of Klaviyo. Very disappointing.

CholloCursos
Spain
13 days using the app
Klaviyo replied April 24, 2024

Hey there, we are very sorry that your emails are going to spam. Can you please communicate with our support team, they should be able to help you with this issue.

October 13, 2024

geweldig en makkelijk te gebruiken

VOGUNA
Netherlands
About 1 month using the app
Edited June 22, 2024

Klaviyo is not providing good support in V1/V2 API migrations. This update is creating problem for us.

Homepeel
Australia
Over 2 years using the app
April 15, 2024

Amazingly simple and efficient system

Outrank Brand
United States
Over 1 year using the app