Reviews (2,947)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

February 14, 2024

It was a useful app for us. We start our marketing by help that.

ORYX QUEEN
Sweden
2 months using the app
Klaviyo replied February 21, 2024

Thank you! We're are happy that Klaviyo has been of great use to you.

May 16, 2024

Nunca pudimos usar la app porque los correos de recuperación de carritos abandonados enviaban al usuario a un checkout en Inglés cuando la página está en español. Se les pidió ayuda por más de un mes en donde solo decían que era una configuración de shopify y no de ellos. Así estuvimos semanas hablando con Shopify y Klaviyo. Al final Klaviyo nos indicó cómo hacerlo y estaba en manos de ellos (no de shopify). Les pedimos ayuda tantas veces y solo era que algún asesor configurara eso. Sin embargo, la ayuda que nos brindaron tampoco sirvió pero si un asesor dispuesto a ayudar nos hubiera colaborado, le hubiera tomado 2 minutos hacerlo y seguramente les estuviéramos pagando una mensualidad pero esta gente sí que sabe NO captar clientes. Que vergüenza de servicio al cliente.

Polovers
Colombia
About 2 months using the app
January 2, 2024

In-depth articles and helpful chat and live support if needed.

L'Beauxtique
United States
About 1 year using the app
November 17, 2023

We love Klaviyo - it's a powerhouse. Highly recommended.

Scent New York
United States
Almost 3 years using the app
March 20, 2024

Brilliant support for any integration issues

Chelleon
United Kingdom
About 1 month using the app
June 20, 2024

so powerful

fbrq.com
Hong Kong SAR
About 1 month using the app
November 20, 2023

Amazing support and Technologies.

Thanks to Mary, and Katalina :)

The Sumerli coffee
Israel
10 months using the app
May 20, 2024

muito bom

Max Homem Oficial
Brazil
1 day using the app
April 3, 2024

Customer service is fast and resolved my issue

Marit Studio
United States
6 days using the app
Klaviyo replied April 8, 2024

Hey there, very happy your issue was resolved quickly. If you need anything else, you know where to find us. Thank you for the review.

June 13, 2024

Det bedste der findes

Mamas Garn
Denmark
About 2 months using the app