Reviews (2,951)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 20, 2023

Amazing support and Technologies.

Thanks to Mary, and Katalina :)

The Sumerli coffee
Israel
10 months using the app
May 20, 2024

muito bom

Max Homem Oficial
Brazil
1 day using the app
April 3, 2024

Customer service is fast and resolved my issue

Marit Studio
United States
6 days using the app
Klaviyo replied April 8, 2024

Hey there, very happy your issue was resolved quickly. If you need anything else, you know where to find us. Thank you for the review.

June 13, 2024

Det bedste der findes

Mamas Garn
Denmark
About 2 months using the app
September 6, 2024

.

DoubleA-Specialties
United States
6 minutes using the app
Klaviyo replied September 9, 2024

Thank you for the 5-star review.

May 23, 2024

MUY COMPLETA

ilbacodaseta
Spain
Over 1 year using the app
May 19, 2024

Gooddddd

DOPESKILL
United States
Over 2 years using the app
May 22, 2024

efficace et facile d'utilisation

Pioupiou Cosmetics
Switzerland
Over 1 year using the app
February 27, 2024

I'll be brief. We decided to give Klaviyo a try after working with another email marketing app for about 4 months. We decided to do this at about 10:00 pm. At about 6:00 am (that's right, you read it correctly, we had been working on new forms, segments etc. straight through the night)... at about 6:00 am, we went to preview a new form and the app kicked us out. When we tried to log back in, it says the account is inactive. No attempt to send emails. No attempts to send SMS messages. Nothing. You can imagine how we felt after spending the entire night trying to get things set up just for that to happen. Not a good first impression at all. Luckily, we had not uninstalled our previous app. Now, I'll be getting ready to go into work here in about an hour with zero sleep for the past 24 hours and absolutely nothing to show for it. By the way, the other app that we were contemplating switch over from is Omnisend. Funny thing is we have had zero issues with that app since we downloaded it. We just wanted to try an alternative to have something to compare it to. I guess it goes back to that old saying, "If it ain't broke, don't fix it."

Soul Expression Apparel
United States
About 7 hours using the app
December 1, 2023

J ai reçu une retour en 24h et une réponse finale en 48h puisqu’il a fallu que nous échangions sur ma problématique. Je suis donc très satisfaite du retour de klavyo rapidz et efficace.
Merci à Alexander qui fut très agréable par mail et compréhensif.

Enfant de la vie
France
4 months using the app