Reviews (3,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.
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If I could rate them a 0 I would. The process began great, i followed the steps to set up Klaviyo, and in the process accidentally selected to add the shipping banner at the top of my website. Once I was in the app I tried to remove the banner with no luck. I looked through all the settings, but as a first timer who's never used this app I had no idea what I was doing. I tried to contact customer service with no luck. There is no live chat with help and NO ONE answers the phone. I combed through the website and found nothing about sales banners or how to remove the one added. So I unintegrated the store, and it removed everything EXCEPT the shipping banner. The app is unintegrated and uninstalled and I am STUCK with a shipping banner for free shipping that I NEVER wanted in the first place. Called customer service 8 times and no one answered, the call hung up on me every time. I now have to go hire a coder to remove the banner. I am super unhappy. I run a business, and my client now has a delay on their website. Absolutely Unacceptable.
I love the app
perfect for successful marketing
Really simple to use and love the flows
Great work! Easy and simple!
great for everything I need.
seems good so far got me some revenue back.
It's a great app with great customer service.
Best ESP we've used.
Brilliant app and great customer service. Would recommend