Reviews (2,947)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

February 13, 2024

Helpful efficient team

Reverse Life
United Kingdom
Over 3 years using the app
Klaviyo replied February 14, 2024

We like to think so, thank you for the 5-Star review!

December 24, 2023

Absolutely love the customer support and the app is the best in the game

My Store
India
27 days using the app
May 30, 2024

solo el primer mes. Aumenté 5mil dolares mi facturación implementando 3 flujos automatizados.

Maison Botter
Colombia
4 months using the app
May 21, 2024

lo mejor

Aromas Deluxe
Ecuador
11 months using the app
February 14, 2024

super buena plataforma, con un montón de herramientas y fácil de usar

ludaa.mx
Mexico
Over 2 years using the app
Klaviyo replied February 21, 2024

"Muchas gracias! Nuestra plataforma siempre está creciendo y mejorando.

January 28, 2024

I DO NOT RECOMMEND!
Application that makes you ashamed, very bushy application, difficult to set with many errors. Only accept compressed photos that have a pixelated appearance. I tested with another email and device and I did not receive the confirmation email with the discount code. I did everything according to the tutorial they posted on YouTube. I'm going to Shopify Mail or mail chip...I don't want to waste another 7 hours of my life!

seasonalgifts.de
Germany
About 12 hours using the app
Klaviyo replied January 30, 2024

We appreciate your feedback! We understand your concerns and the challenges you faced, and we would love the opportunity to make things right. Our dedicated product experts are ready to assist you further if you decide to give our application another try. Creating an email ticket would allow us to delve deeper into the issues you faced and provide personalized assistance to ensure a smoother experience.

March 26, 2024

my flows are not working

Pescobot
United Kingdom
5 months using the app
Klaviyo replied April 3, 2024

Hey "Pescobot", sorry that was happening to you. Looks like you already spoke with our support team and this has been fixed. Amazing! if you ever need our help again you know where to find us. We also have all these guides that can help you navigate any issues.[Link below]

https://help.klaviyo.com/hc/en-us/search?utf8=%E2%9C%93&query=flows#helpcenter

June 25, 2024

unreal

TheThermoLab
United Kingdom
2 days using the app
May 9, 2024

si no tienes en klaviyo tu marca está en desventaja. Los precios son altos. Pero si sabes usarla estratégicamente. Pagas su costo y aumentas tus ventas y relación con cliente

La Pepa
Colombia
Almost 3 years using the app
October 25, 2024

Great!

Kirby!
United States