Reviews (3,268)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

June 10, 2024

Love this app.

Maja Georgiou Art Studio
United States
Almost 5 years using the app
May 14, 2024

Super helpful support team and community. Powerful features. Highly recommended!

HOME ART HAVEN
United Kingdom
4 months using the app
July 19, 2024

Great Customer Service!

HIGH STANDARDS
United States
About 1 year using the app
March 5, 2024

Great experience and easy to use

Ecclesia.
Ireland
Over 1 year using the app
May 22, 2024

Good Experience working with Klaviyo!

GSM Depot
Canada
4 months using the app
April 18, 2024

Wow Thanks to Jono C, i was able to do all the setup on my own because this guy was expert at showing me what to do.
would give this service 5 stars easy

Leafine
Israel
About 21 hours using the app
Klaviyo replied April 24, 2024

Hey there, thank you for the 5-starts. Will make sure Jono see this!

July 25, 2024

This App is very helpful

KME means the very best
Canada
5 months using the app
June 21, 2024

Nice app!

Red Rickshaw
United Kingdom
Over 4 years using the app
May 16, 2024

Awful so far. I signed up less than a week ago and have had challenges at every turn. I've reached out several times and logged multiple support tickets and either I figure out a workaround before support responds, they don't respond or they respond with information that has absolutely nothing to do with the subject of my ticket. I have already started exploring competitors to see if they are easier to use and offer support. I am giving Klaviyo two weeks (one more to go) before making a decision.

Pinch Dab Dash
United States
7 days using the app
June 21, 2024

Really useful and probably our go to for marketing emails.

Updated review.

Millionaire Dropout
United States
5 months using the app