Reviews (2,974)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

October 14, 2024

The integration with Shopify was easy peasy!

Lustora
United States
Almost 3 years using the app
August 3, 2024

Klaviyo provides excellent resources to help grow my business and I am happy with the progress we have made over the last few years.

I would heartily recommend Klaviyo to you for your email/SMS needs.

John M.

Aviator Sunglasses
United States
Almost 4 years using the app
Klaviyo replied August 5, 2024

Thank you for being such a loyal customer.

September 17, 2024

I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.

Would highly recommend. The customer service is so quick to respond and so helpful.

NAMED COLLECTIVE®
United Kingdom
About 1 month using the app
September 27, 2024

This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.

JoshZandman
United States
6 days using the app
August 30, 2024

I am extremely impressed with this platform! It is truly perfect in every way. The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!

Dippi SE
Sweden
8 months using the app
October 10, 2024

the 24/7 chat support is amazing ! whatever you want to do, you'll be able to get support along the way

Uneven
Canada
6 months using the app
August 27, 2024

Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.

UNDERU
United Kingdom
7 months using the app
November 13, 2024

Very happy with Klaviyo and all of its features

June Adel
United States
About 1 year using the app
October 6, 2024

We love using Klaviyo for our online business needs.

Uncle Arnies
United States
4 months using the app
November 1, 2024

This app has proven to be very helpful. It's easy to accomplish goals, even for someone with very little marketing experience.

The Wits End
United States
23 days using the app