Reviews (2,764)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing and automation, noting its seamless integration with Shopify which enhances data synchronization and marketing personalization. They appreciate the intuitive setup for customizable flows, email personalization, segmentation, and detailed analytics. The feature allowing the cloning of campaigns and templates across multiple stores is highlighted as particularly beneficial for businesses with multiple Shopify stores. Positive experiences with the responsive and knowledgeable customer support team are frequently mentioned, along with the user-friendly interface and helpful training resources, making it accessible for merchants of varying technical skills.

July 2, 2024

Exceptional support and prompt attention

Seekers Men's Jewelry
Spain
Almost 7 years using the app
August 23, 2024

Excelente App de Email Marketing & SMS.
Bueno, Bonito, Barato

Amigos del Vino
Chile
10 months using the app
July 10, 2024

Excellent, reliable email service. 10/10 integrations. Klaviyo is solid.

BioSchwartz
United States
Almost 4 years using the app
Klaviyo replied July 12, 2024

Thank you so much for the 5-Star review. We agree 10/10!

August 9, 2024

great service, and software, little complex but powerful stuff. I would def recommend

HeatAndCool.com
United States
About 1 year using the app
August 6, 2024

They helped me instantly, they were quick to respond and knew exactly how to resolve the issue, Great customer service

Odin Ice Baths USA
Australia
About 1 year using the app
July 11, 2024

more advanced than flodesk. you can achieve the flodesk look if you know design or have a designer

Christine Pan
Australia
Over 3 years using the app
Klaviyo replied July 12, 2024

Hey Christine, thank you so much for this great review.

August 21, 2024

Alyssa D was so very helpful and polite. She provided the answer to my questions quickly and accurately. I love chat support. It's quick and easy and doesn't tie me to a phone. I'm loving Klaviyo!

The Celebration Co.
United States
10 months using the app
August 19, 2024

Hands down the best email marketing tool out there. If you aren’t using Klaviyo you’re most likely missing out on great revenue opportunities. Even if you’re using their competition. I know because I’ve tried them all.

I first signed up for Klaviyo when it was a tiny startup and liked what I saw, but switched to a competitor when it couldn’t integrate with my eCommerce platform at that time. However, after a couple of years and a lot of frustration I came back to Klaviyo and I’ve seen companies thrive as a result.

You have to put the time in, but it’s worth the rewards. 10% of our revenue is regularly attributed to Klaviyo.

Their learning tools are great. Take the time to join them on their webinars.

Great company run by a great CEO.

Great Balls of Flour
United Kingdom
10 months using the app
August 27, 2024

Been doing e-comm for over a year now, this is still a pillar in my sales funnel

LT3
United States
9 months using the app
August 14, 2024

Took about 2 months to try and get Klaviyo to integrate with Shopify tags with lots of back and forth between support who weren't able to assist me properly, rather just sending me a link to an article. We were also overcharged for 3 months and still yet to receive our money back.

Set up with Omnisend and immediately the integrations of profile data, segmentation and shopify tags were there without me even paying for anything.

AUTOID
United Kingdom
11 months using the app