Reviews (2,932)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its transformative impact on email marketing, notably enhancing customer engagement and increasing sales. It integrates seamlessly with Shopify, offering features like email automation, customizable flows, and advanced segmentation for personalized marketing strategies. Merchants also commend the variety of templates and intuitive setup process. The customer support is praised for its responsiveness and effectiveness, making it a valuable asset for business growth.
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Klaviyo has all the information you need and is always very helpful!
Klaviyo makes it easy to setup our automations. Easy to use as well!
Thank you so much for the 5-star review. We agree our flows are top notch.
Klaviyo has significantly grown our email deliverability & engagement rates. Its an easy to navigate platform with amazing customer success team.
The best email marketing platform I've ever used. Also, their support is above and beyond helpful in training you on best practices to ensure email deliverability. I can't possibly recommend them enough.
The platform is amazing -best out there .really happy with how it performs and ease of use . Love the courses . 5 stars
BUT the support is lacking .very very slow, limited weekend response , no phone number. Urgent issues when you can’t get into your account -took days to get a response ...very stressful when your business is running through it to not be able to ring , or have any online chat . Fix this and you’ll get 5 stars ⭐️
My revenue is increasing every day. Wish I had done this much sooner. I resisted Klaviyo for quite a while, but I'm so happy with it now that I took the time to learn how to use it.
I am extremely impressed with this platform! It is truly perfect in every way. The customer support team is absolutely wonderful—they go above and beyond to help with everything I need. Highly recommended!
If you ever get hacked, do not expect the customer support to help you. I have been using Klaviyo since 2021. Recently my account was hacked and after numerous emails to customer support, I have not received any help, other than them telling me that my account is not associated with the email I'm trying to use for my login. DUH ! That's the whole problem. It was changed. I will now have to uninstall this app, lose thousands of my customers emails, which I built up for the last eight years, as well as tell my bank to block these people from taking money out of my account. Thanks a lot.
We've been using Klaviyo for some time now and it's absolutely amazing. It has all the features we need, it's very intuitive and easy to use and their support is second to none. Thanks!
Danielle M was fantastic at helping today with a few questions I had about our flows. Great support team every time I ever need help. I would highly recommend.