Reviews (2,874)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its seamless Shopify integration, which enhances customer engagement and sales. They value its easy setup, customizable templates, and advanced segmentation features for targeted marketing. The app also offers detailed analytics to fine-tune marketing efforts and is supported by responsive and helpful customer service across various channels.

Edited October 9, 2024

My revenue is increasing every day. Wish I had done this much sooner. I resisted Klaviyo for quite a while, but I'm so happy with it now that I took the time to learn how to use it.

SDIVADesigns
Canada
16 days using the app
September 17, 2024

I was on Salesforce Marketing Cloud before this role, and having only played around with Klaviyo for a few days I can't believe how much capability it puts in the marketing teams' hands vs needing multiple partners and developers.

Would highly recommend. The customer service is so quick to respond and so helpful.

NAMED COLLECTIVE®
United Kingdom
About 1 month using the app
August 23, 2024

Klaviyo is amazing, the interface is easy to use, and the templates are more than helpful. All in all, a tool, ecommerce would be hard without.

Sanationell
United Kingdom
6 months using the app
October 4, 2024

We've only just joined Klaviyo and have had instant success makes the process of email sales sooo much easier Thank you all from sanditoes.com.au

Sandi Toes
Australia
28 days using the app
August 14, 2024

Great product but support since the IPO has dropped, the support teams aren't given any powers to do anything so you can wait weeks/months from connected departments. If you need/think you might need to move quickly then choose another vendor.

Sentia Spirits
United Kingdom
Over 2 years using the app
September 4, 2024

For me this is the best email marketing platform. 5*

Casa Cotton - спално бельо
Bulgaria
Over 1 year using the app
September 27, 2024

This service is absilutely amazing! Very intuitive to use with a simple UI. I've always used Shopify's email app and I never thought there was anything wrong with it or anything missing until I tried Klaviyo. It's so valuable for my business.

JoshZandman
United States
6 days using the app
July 10, 2024

While a bit more complicated to use than other email software systems, once Klaviyo is set up it runs beautifully! I will never go back to using software that isn't seamlessly integrated with Shopify!

Bluestem Botanicals
United States
Over 1 year using the app
Klaviyo replied July 12, 2024

Klaviyo and Shopify, works! Thank you so much for your review.

October 14, 2024

The integration with Shopify was easy peasy!

Lustora
United States
Almost 3 years using the app
July 10, 2024

Hello, I have been using Klaviyo for about 5 years. I also, love how Klaviyo has many different options for us wanting to be creative and attractive to our customers. Like that Klaviyo is concerned about what is concerning us as Business owners.

Thank you,

@KarlontyLWallace
Pawsative Partnerships LLC

Pawsative Partnerships LLC
United States
Over 4 years using the app
Klaviyo replied July 12, 2024

Thank you for your review! We're always listening to our customers and continuously working to improve our product.

PS: Thank you so much for being with us for 5 years!