Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

December 13, 2021

So far so good! Klaviyo has been super easy to learn and create flows. I love how much you can get done in just this one app! I just launched my first campaign and it was very painless!The only thing I wish is that we could get customer support on the free plan because I have questions on the paid plans with no one to ask them to. Overall, if you're new to marketing and creating flows, this is the app for you. Klaviyo lays it all out for your success.

Esteem Affirmations
United States
5 months using the app
September 12, 2020

This app really makes it easy to email my customers, create lists, and running a new revenue stream.

Your Gym Now
United States
5 months using the app
November 22, 2019

Great for email marketing campaigns. User face is a lot nicer and easier than mailchimp and the support team are truly amazing and super responsive to all my technical questions! Highly recommend

Grace Chou Jewellery
United Kingdom
5 months using the app
February 1, 2019

Love this app! Costly but its worth it! I love the numerous features and convenience. You don't have to be a professional or have a degree to understand the functions of this app, which I love! anyone can make their marketing professional with Klaviyo!

Blunteffects®
United States
5 months using the app
July 7, 2020

So far so good, Klaviyo makes life easier and I love the templates! Its so easy to use, even for a dropshipper beginner!

LeQueen Bees
France
5 months using the app
December 9, 2015

Easy to use; I got about 25% opening and a 6.25% clickthrough rate off of 200 emails or so.

Elecsmoke
Canada
5 months using the app
August 8, 2014

Handsdown the best ecommerce app on shopify. It makes segmenting customers based on all shopify data easy. Very customizable. Ed and the team offer great support too! Highly recommended to improve customer experience and email marketing ROI. 5 stars

CogniTea
United States
5 days using the app
November 26, 2020

Great app, it works very good and generate extra sales on autopilot. Must have for every ecommerce business!

Allhewants
Bulgaria
5 months using the app
August 24, 2016

The best mailing app i've used

Gents Bags
United States
5 months using the app
July 26, 2018

Lots of advanced customization for a small price. You can also use this app to create 'back in stock' buttons and alerts and NO extra cost. You need a little coding skill or they can help you.

Compared to what Constant Contact gives you, this is way better.

Some technical difficulties but overall a great app and no issues that would prevent you from sending a basic email right away.

Virgosummer2
United States
5 months using the app