Reviews (2,947)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

June 17, 2024

ez and powerful

Beniceify
United States
About 3 hours using the app
November 16, 2023

Die App ist sehr umfangreich und funktioniert sehr gut.
Fehlt nur noch die Übersetzung auf Deutsch, dann gäbe es 10 Sterne :-)

LiWeRa
Germany
7 months using the app
February 26, 2024

5/5.

Nutrapharm
Chile
7 months using the app
July 10, 2014

I help manage eCommerce campaigns for hundreds of companies. Klaviyo is an essential tool for our business.

Simplifying the process for mitigating shopping cart abandonment and increasing sales 10-25% for each company it's no wonder we are experiencing phenomenal reviews.

-Luiz Centenaro | eCommerce Cosmos

AFR Clothing
United States
Almost 10 years using the app
December 3, 2014

If you are doing anything email related, you need to look into klaviyo. I have never seen a more sophisticated email solution. You can do EVERYTHING. Want to send an email when someone purchases a certain product. Check. Want to send an email followup sequence when someone hasn't opened your emails for 30 days. Check. Want to greet new/returning/old/inactive customers. Check. You can do EVERYTHING with klaviyo!

The Moonlight Shop
United States
Over 9 years using the app
October 15, 2015

I've been using Klaviyo for over a year. I chose it because of the deep integration with Shopify. I can create lists or automation flows for people who have bought certain products or even people who have bought something blue in size small, or just people who viewed a certain product page.

The customer service has always been great and the development team has been continuously pumping out new features.

Stellacarakasi
United States
Over 9 years using the app
October 3, 2014

Klavviyo is nothing but class. Within 24 hours of implementing it we saw a significant increase in sales from the sales performance we were getting from our previous platform.

If you're wanting to extract value out of your customers and get a higher CLV then this is the solution for you.

The team are brilliant, incredibly thoughtful and helpful.

Brydge Keyboards
United States
Over 8 years using the app
October 20, 2015

Got this app to help redesign my order confirmation emails primarily - did this really quickly and easily in a very short space of time. Feels like I've only touched the surface of what I could do with this - will have to spend a little more time to explore the possibilities. Very pleased with the results so far, so thank you !

No 56
United Kingdom
Over 8 years using the app
July 12, 2018

We've been using Klaviyo for a few months now and the features are so much better than other email marketing apps i've used. Is on the expensive side compared to a few others but you get what you pay for in all of the useful features to grow your business.

Astonlane
Australia
About 8 years using the app
September 18, 2016

We would certainly recommend Klaviyo to anybody wanting a smart marketing solution for their online business. Klaviyo helps us with our marketing campaigns massively. We can keep track of customer buying habits and preferences. It's also great to be able to analyse the success rate of our newsletters through click activity, and sales conversions. The automated emailing system is straightforward, easy to use, and contains lots of parameters that allow precise customisation of email notifications to particular groups of members.

Sounds Easy
Australia
Almost 8 years using the app