Reviews (2,954)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 23, 2023

best support EVER!

The Renegade Collective
United States
13 days using the app
May 19, 2024

Una gran herramienta y un equipo de soporte excepcional.

PERMISOSHOP
Spain
14 days using the app
June 17, 2024

ez and powerful

Beniceify
United States
About 3 hours using the app
February 26, 2024

5/5.

Nutrapharm
Chile
7 months using the app
July 10, 2014

I help manage eCommerce campaigns for hundreds of companies. Klaviyo is an essential tool for our business.

Simplifying the process for mitigating shopping cart abandonment and increasing sales 10-25% for each company it's no wonder we are experiencing phenomenal reviews.

-Luiz Centenaro | eCommerce Cosmos

AFR Clothing
United States
Almost 10 years using the app
October 3, 2014

Klavviyo is nothing but class. Within 24 hours of implementing it we saw a significant increase in sales from the sales performance we were getting from our previous platform.

If you're wanting to extract value out of your customers and get a higher CLV then this is the solution for you.

The team are brilliant, incredibly thoughtful and helpful.

Brydge Keyboards
United States
Over 8 years using the app
July 12, 2018

We've been using Klaviyo for a few months now and the features are so much better than other email marketing apps i've used. Is on the expensive side compared to a few others but you get what you pay for in all of the useful features to grow your business.

Astonlane
Australia
About 8 years using the app
July 25, 2018

Seriously Awesome! I've never had an email application with so much functionality. Paid for itself and more from day one! This app is a must-have for any ecommerce business!

Beard Unlimited
United States
Almost 8 years using the app
July 3, 2018

Constant improvements and the friendliest staff and support! Love the constantly updated template library and templates for automated emails.

Smoke Cartel
United States
Over 7 years using the app
April 17, 2019

Klaviyo are amazing. We have had it installed for years but kept on the free plan for the longest time. With the pending removal of Mailchimp from Shopify's ecosystem, Klaviyo was there every step of the way in bringing the most out of our marketing automation capabilities.

Our only regret was not starting earlier.

Klaviyo was BUILT for e-commerce and the advanced segmentation, syncing of Facebook Audiences and complex automation flows help get the most out of our marketing efforts.

Klaviyo is easy, allowing for complex thing such as feeds to supply dynamic content that is always up to date, personalisation and other things.

And it just WORKS with Shopify. They do most of the heavy lifting but aren't afraid of you customising its output.

They have our highest endorsement.

Kiana Beauty
Australia
Over 7 years using the app