Reviews (3,220)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing, noting its seamless Shopify integration enhances customer engagement and sales. They praise its advanced email builder, effective automation, and comprehensive analytics. The intuitive interface suits newcomers, and the responsive support team, especially the 24/7 chat in paid plans, is frequently commended. It's seen as essential for e-commerce brands aiming to optimize marketing and strengthen customer relationships.

July 22, 2024

PRETTY AWESOME

TRU Bouji Fashion
United States
7 days using the app
August 5, 2024

Good plug in. Will continue trying! Will take a try on all the features.

shewearing
China
About 1 hour using the app
May 12, 2024

Amazing app

BlazePod
Netherlands
About 4 years using the app
June 7, 2024

Increased my sales!

Vestes Novas
United States
9 months using the app
Klaviyo replied June 11, 2024

That's what we love to hear.

May 25, 2024

SETUP WAS EASY TO FOLLOW

Strictly-Spiritual Gifts & More
United States
4 months using the app
Klaviyo replied May 28, 2024

Thank you so much for the review, our UX is really the best.

May 23, 2024

Easy to use!

MNC Candle Co.
United States
Over 3 years using the app
July 13, 2024

easy to used

FabricAndFiberFinds
United States
2 months using the app
June 30, 2024

Although Klaviyo has some nice features, there are better and more affordable options out there. I had yet even been able to use it before I got an email stating that I already used up my free plan and needed to update my pricing. When I checked what I would have to upgrade to, it showed almost $900. Klaviyo bases its billing on ALL contacts rather than actual subscribers. This is important as you cannot market email those who haven't subscribed, so this system of billing is extremely misleading. I quickly uninstalled. I have a very small business based out of my shed. This isn't a realistic for most stores on shopify.

Alliance of Native Seedkeepers
United States
About 3 hours using the app
July 3, 2024

wonderful support and ease of use

Southern Belle & Beau Co
United States
9 days using the app
May 20, 2024

So easy to use, amazing analytics and segmenting

Ellie Bub
Australia
7 months using the app