Reviews (3,136)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.

June 9, 2024

It has helped increase revenue and acquire more customers! I just upped my monthly allotment because it has allowed me to afford the larger plan! Definitely recommend Klaviyo!

ALPHA BOOK BOYFRIENDS
United States
4 months using the app
Klaviyo replied June 11, 2024

That's what we love to read. We are happy we are having a positive impact on your business. Thank you for the amazing review.

February 24, 2019

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days.

It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one.

I had backed up our list before removing BUT all the data analytics are gone, so there was no way to sync people back into their proper flows.

What kind of tool doesn't have a backup to the previous day? I get that I made the error, but this is simply crazy.

Also they really need to improve the build features of the emails. It is 2019 now, not 2014.

Nutracelle
Canada
Over 3 years using the app
May 1, 2020

Apps been great so far. Klaviyo allows us to integrate with Shopify and efficiently work with both systems. Ill update my review in the coming months as we just started.

Ahimsa Pets
United States
Over 3 years using the app
June 28, 2018

I'm so glad that I switched to Klaviyo! It's super easy and customizable.

Gordonstuart
United States
Over 3 years using the app
February 13, 2024

Helpful efficient team

Reverse Life
United Kingdom
Over 3 years using the app
Klaviyo replied February 14, 2024

We like to think so, thank you for the 5-Star review!

January 9, 2024

Using Klavyio since years and the features and support is absolutely great. A big recommendation!

Beyond Nutrition
Luxembourg
Over 3 years using the app
Klaviyo replied January 11, 2024

Thanks for being a loyal Klaviyo user! Your big recommendation means a lot to us!

July 4, 2024

The best and simple EDM tool I used.

LEMERO
United States
16 days using the app
January 10, 2023

I love how easy it is to write powerful emails through Klaviyo that include the products from my store with the click of a button. The integration feels seamless and intuitive.

theperchplace
United States
Over 3 years using the app
February 21, 2018

Love the app! Wonderful email templates! I highly recommend it!

Cosmic Crystal Visions
United States
Over 3 years using the app
June 9, 2024

Fungerar bra med Shopify och det finns så många bra funktioner.

Saker&Smått
Sweden
4 months using the app
Klaviyo replied June 11, 2024

Tack för den fantastiska recensionen!