Klaviyo: Email Marketing & SMS

Seamless integration with Shopify, and amazing customer service make Klaviyo a no brainer for any business.
My flows and email campaigns consistently help me increase sales and my AOV.
Very happy with Klaviyo!

The drag and drop feature on both the automated flows and the email template has been very easy to use. Took me a few days to get the full platform all figured out but once I got passed the learning curve it's been awesome. I would definitely recommend Klaviyo to anyone.

Fantastic software that is key to our successful marketing strategy. Easy to use, easy to understand, great templates, analytics to help shift, change, and excel at growing our sales and increase customer satisfaction/retention.

Very good app. Takes a bit of work to set up, but once set up it works beautifully. We're very happy with it and highly recommend it.

Best support in the game. Klaviyo support is always there, always trying their best to help you out. They're SUPER competent and it feels like you're talking to actual humans rather than robots. The amount of times I got quick help solving my issues is priceless. I cannot praise the support enough, honestly.

Klaviyo is a top-tier email marketing tool. It has helped our business drastically grow our email and SMS lists, and vastly grow our revenue. It is an easy-to-use tool with constantly improving analytics and features. The segmentation tools are key for our business to be able to properly segment our audience to offer personalized messaging due to the native integration with Shopify. From flows to campaigns to forms, Klaviyo is our 1-stop shop for all things email marketing. 5* customer support, training, and experience.

Definitely the "gold standard" in e-mail marketing. Klaviyo's automation is top-tier -- it's quite intensive and a little intimidating at first, but the growth team's superb webinars and extensive help resources make it easy to master. Highly recommend Klaviyo!

SHE STREET has absolutely loved using Klaviyo, our revenue has increased by 338% in the last 2 years and we have reached more customers than ever.

The automation flows are perfectly set up which convert into sales and nurture our loyal customers, integrated with API's and SMS marketing.

Overall we are very satisfied with the service of Klaviyo.

Terrible experience with Klaviyo. Not what they used to be. Customer Service took a month to get back to me! 1 MONTH. Can you believe that. They Charged me 3 times the monthly costs (supposedly someone activated this that is not anymore in the account) This should be something only the owner should be able to do! The one who pays the bills. Within hours of getting the charge FOR THE NEXT MONTH, I told them to reverse it. Klaviyo like the bad company they are now (looks like they have to show numbers because they are listed) they didnt care and responded back in a month, that there is nothing they can do.

1. First if you Bill in advance you should refund if someone gets back to you within hours.
2. Only the Account owner should have the power to increase 3x costs.
3. As a serious company you don't need 1 month to answer a customer.

If you can use another Email App. Do yourself a favor and don't use Klaviyo.

We will be definitely switching.

Think twice before using or even trying the app. They charge for unnecessary things as well as lack professionalism and communication. If you value your company and need solutions immediately choose an app that will be there for you when you need them instead of a company just out here to make a quick buck. They have many competitors with the same features who are not looking to be a problem but a solution for your business.