Reviews (3,269)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its advanced email automation, segmentation, and analytics, noting its user-friendly interface and seamless Shopify integration. They appreciate the effective synchronization of customer data and personalized marketing efforts. The support team is highlighted for providing valuable assistance through video and chat, alongside a wealth of educational resources like webinars and tutorials, making it a powerful tool for enhancing customer engagement and sales.

June 13, 2024

Simple d'utilisation, si vous n'utilisez pas encore les emails je vous conseille vivement klaviyo !

SimpleStreet
France
5 months using the app
May 24, 2024

Very knowledgeable and helpful!

Gambino Winery
United States
Almost 5 years using the app
Klaviyo replied May 28, 2024

Thank you for the 5-star review.

June 29, 2024

Very useful!!!

WORSHIP
United States
6 months using the app
June 27, 2024

I am new to Klavyio and Janelle helped my out very quickly getting my abandoned cart tracking set up with screen shots and everything.
Great Service.

Heracles Wellness
United Kingdom
About 3 hours using the app
August 15, 2024

If I could rate them a 0 I would. The process began great, i followed the steps to set up Klaviyo, and in the process accidentally selected to add the shipping banner at the top of my website. Once I was in the app I tried to remove the banner with no luck. I looked through all the settings, but as a first timer who's never used this app I had no idea what I was doing. I tried to contact customer service with no luck. There is no live chat with help and NO ONE answers the phone. I combed through the website and found nothing about sales banners or how to remove the one added. So I unintegrated the store, and it removed everything EXCEPT the shipping banner. The app is unintegrated and uninstalled and I am STUCK with a shipping banner for free shipping that I NEVER wanted in the first place. Called customer service 8 times and no one answered, the call hung up on me every time. I now have to go hire a coder to remove the banner. I am super unhappy. I run a business, and my client now has a delay on their website. Absolutely Unacceptable.

Zomp Lifestyle
United States
About 2 hours using the app
July 16, 2024

Ótima opção pra quem quer fazer um e-mail marketing, já uso tem um tempo.

findibike
Brazil
About 1 year using the app
May 24, 2024

Great APP TOP OF APPS!

Balloon Events
Romania
5 months using the app
June 26, 2024

Brilliant customer service

Annie Apple
United Kingdom
Almost 2 years using the app
May 12, 2024

Amazing app

BlazePod
Netherlands
About 4 years using the app
June 12, 2024

We love this tool

BooAndHenrysBBQ
United States
About 2 months using the app