Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing and SMS app for its seamless Shopify integration and user-friendly interface. They value its advanced features like segmentation, automated flows, and a visual email builder. The responsive and knowledgeable customer support is praised, and the app is credited for significantly boosting sales, with reports of up to 100x return on investment. Merchants also appreciate the insightful analytics tools and the app's commitment to continuous improvement and educational resources.

January 28, 2020

Love the free plan so far. The email builder is very easy to use, there is a lot of content online to help you if you get stuck, and automation is easy.

Trek Hardware
Australia
5 months using the app
November 3, 2020

I have been trying to add email marketing for a long time. Finally an app that makes it easy for beginners. I love it so far.

BeFab Jewelry
United States
5 months using the app
Edited September 27, 2018

Klaviyo is the app to use for all your email marketing, straight forward and easy to use. It give you real data to see how well your campaign is doing.

The Skull Place - Where you Can Find High Quality Skull Products
United States
5 months using the app
July 3, 2018

the best tools for your emails

Niashopping
Belgium
5 months using the app
Edited January 7, 2015

Klaviyo is such a great app for Ecommerce platform! So easy, fast and reliable to use. I highly prefer this to other developers out there. I gave five stars for this. Thank you klaviyo for making the problem so easy to solve. The support team is such a great individual anyway.

More power! More success in the future Team Klaviyo! God bless you guys!

-Mark Deanil(Clubwest.com.ph)

Club West
Philippines
5 months using the app
September 22, 2021

I was nervous about switching my email over to Klavijo abut it worked without a hitch and love using it. Glad I converted!

nakedpastor
Canada
5 months using the app
November 18, 2014

This app is a must have because it gives you so much power. Put your abandoned cart emails on steroids and get reporting. Use a welcome series. Have it create one time use discount codes for you. Tightly integrated with Shopify. Highly recommended.

80sTees.com, Inc.
United States
5 months using the app
April 29, 2024

Hands down, the easiest-to-use app I've ever encountered! Not only is it user-friendly, but their customer service is top-notch. I had a question late at night and was pleasantly surprised to find 24-hour support available. My recent chat with Pete was an absolute delight. He patiently walked me through everything I needed to know and even went above and beyond by providing a video tutorial during our chat. Talk about stellar service! Highly recommend this app to anyone looking for both simplicity and outstanding support.

IMBER
Australia
April 29, 2024

They maintain constant communication/support on channel performance, they excel at both day-to-day troubleshooting as well as success strategy. They're well integrated with most other platforms we use and have around the clock support. Can't recommend them enough!

Richer Poorer
United States
April 29, 2024

A great app with an incredible support team who go above and beyond to assist!

Snakes and Shanti
Australia