Reviews (3,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective email marketing and SMS tools, integrated smoothly with Shopify. They value the user-friendly interface and robust automation that simplifies personalized campaigns and subscriber management. The platform offers extensive educational resources and responsive customer service, enhancing customer engagement and driving sales growth through sophisticated marketing solutions.
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I just want to write an extra recommendation here - not only is Klaviyo a PHENOMENAL, easy to use and learn, super powerful marketing tool with intuitive clean UX, but their CUSTOMER SUPPORT is fantastic. I just got off a chat with someone that went into our site's code and found the bug - on our site - that was interfering iwth the popup. Last night, someone stayed with me for over 2 hours while he coached me through a variety of features I was learning. I feel like this is unheard of these days. Love Klaviyo!
Klaviyo is always quick to respond to any of my questions....even today which is Sunday evening after Thanksgiving! They are detailed in their analysis and do a lot of back research to make sure they are providing the best solution to the problem.
Klaviyo support is the best! I've never waited long and the agents go above and beyond to be helpful.
It makes a world of difference when you need help!
Really appreciat all the support I've received from Klaviyo reps. A feature that would be helpful for users would be to automate turning on/off flows during sale periods so it doesn't have to be manually done at 12am.
Love it, easiest money I ever made on customer retention :D
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Aide personnalisé très rapide et efficace!!!
Wendy was excellent!
The essential email app if you have a Shopify store. We love the Facebook Audience integrations, and customer segments.
We were having some issues with one of our sign-up forms. After some complaints, the customer service manager just reached out and we were able to resolve this matter. Thank you.
Hey! Sorry you've had trouble getting in touch with us. Our support team is reaching out directly with additional details. Looking forward to helping you get back on track!
Take me a bit of time to learn all the features in the app, but overall, Klaviyo is a great tool for email marketing, I was able to make Pop-up Forms and create Email Flows very easily as a beginner. Highly recommended!
Great to hear, thanks so much for the review!